I am currently looking to recruit a Customer Support Officer to working alongside the customer service manager of an aerospace client based in Yeovil. The role is a full time position on a contract until the end of 2020.

Location: Yeovil

Hours: Monday to Friday 37 hrs per week

Contract length: End of 2020 with potential extension

Hourly rate: £14.68 ph

The role of the customer support officer will include:

• To become the interface for all customer related operational and support matters

• To support the delivery of material and services within contractual guidelines and agreed client SLAs.
• To maintain services within customer operations
• Able to work proactively to meet and manage customer needs and requirements
• Ensuring engagement with resources across a number of business areas, including customer support, training and supply chain. Specifically looking at cost, quality & delivery schedules.

The successful customer support officer will require:

• Excellent administration experience

• A positive attitude within extensive drive and motivation

• Able to communicate effectively with all levels of customers both internally and externally

• Excellent communication skills both verbal and written

• Attention to detail

• Organisation

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.