Financial Administrator - Chester

  • by Solid Recruit
  • Location Chester, Greater Manchester, UK
  • Salary £16,000 / year
  • 27 days ago
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Job Description:

Staff bonus up to 5%, PMI, Death in Service, discounted holidays, enhanced maternity, free travel insurance, subsidized parking in the city centre

The role is a Finance Administrator and is newly created – we’ve acquired two businesses this financial year and are seeing an increase in workload.

Salary pro rata of £16k plus benefits

The role will join an immediate team of 2 (both fairly experienced) and part of the wider Finance Admin department – reporting to our Finance Administration team manager. There are about 11 in the finance office.  

The working hours will be 9 to 5:30pm Monday to Friday (subject to little overtime on some ocassions)

We’re looking for someone with previous Finance Administration experience (i.e. has produced invoices and processed payments) – experience on the phone would be a huge bonus as the role contains a large element of answering queries from our property owners on a range of topics.

We’ll need someone professional, with good communication skills, high levels of accuracy and the ability to contribute effectively as part of a busy team.  

 

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This role will be responsible for assisting with Owner Finance, ensuring tasks are completed efficiently and professionally.  The completion of all tasks associated with Owner Payment Processes, Managed Services/Housekeeping invoices, Owner Withdrawals/Special Instructions and Change of Ownerships. 

The role will also include assisting with the resolution of Owner queries via telephone, email, call backs and workflows

Their role includes identifying, sharing and spreading best practise throughout the business, and demonstrating excellent teamwork.  They will ensure that all decisions are based on the achievement of the Company Strategic Pillars to ensure a ‘World Class Customer Experience’ .


Essential Experience

  • Strong communication and interpersonal skills
  • Excellent telephone manner
  • Ability to prioritise and organise workloads
  • Ability to work on their own and as part of a team
  • Attention to detail
  • Friendly approach to all members of the organisation
  •   Professional approach to Owner/Customer calls
  • Experience working with Excel
  • Experience working within a Finance/Accounts Department

Desirable Experience

  • Experience answering queries via telephone and email
  • Experience with the production of reports
  • Experience with other elements of finance administration

This is a highly varied role with responsibilities including but not limited to:

  • The completion of tasks associated with monthly Owner payments.
  • Recording of Managed Services/Housekeeping invoices on Owner profiles within Enterprise.
  • Assisting with Owner withdrawals as and when required.
  • Assisting with Change of Ownerships as and when required.
  • Assisting with Owner Special Instructions as and when required.
  • Assisting with the resolution of Owner queries via telephone, email, call backs and workflows.
  • Assisting with the processing of Property Consultant Expenses.
  • Ad-Hoc duties as identified by the Finance Admin Manager.
  • Experience answering queries via telephone and email
  • Experience with the production of reports
  • Experience with other elements of finance administration

They will be accountable for delivery in the following areas:

  • The completion of tasks associated with the completion of Owner payments ensuring Owners are paid accurately as per the approved timetable.
  • The completion of tasks associated with ensuring Managed Services/Housekeeping invoices are accurately recorded on Owner profiles within the Enterprise System.
  • Ensuring assistance is provided for all aspects of Owner Finance as and when required.
  • Providing support to others within the Finance Admin Team during busy periods (ie month end, sickness and holidays).

 

Key Performance Indicators 

  • Timely Owner payments
  • Accurate recording of Managed Services/Housekeeping invoices
  • Resolution of Owner queries
  • Provide timely/accurate assistance for all aspects of Owner Finance

Personal Attributes

  • Excellent written and interpersonal skills and the ability to challenge constructively.
  • Effective team working and networking skills and the ability to work independently using own initiative.
  • The ability to plan, prioritise and organise own workload.
  • Confident communicator.
  • Results focused, understanding what is important to the business, the owners and to the customer
  • Flexible/Adaptable to change.

Key skills

Owner property finance, good communication skills, management of workloads, teamwork, Excel, Finance/ Accounts Department
  • Job Type Permanent, Full Time
  • Additional Salary Info Excellent Benefits + 5% bonus
  • Work Authorisation No
  • Industry Sector Finance
  • Years Experience 1+ years
  • Career Level Experienced (Non-Manager)

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