THE JOB TITLE: Service Coordinator

THE PRODUCT: Engineering Service

THE SALARY PACKAGE: Up to £23,000 Basic + Benefits

THE LOCATION: Huntingdon

THE COMPANY:

A highly successful and growing engineering services company that provide highly quality installation, repair and service work on industrial equipment and machinery are on the hunt for a new service coordinator.

THE ROLE OF A SERVICE COORDINATOR:

As a service coordinator your primary responsibility will be the scheduling management of the field-based engineering team. By scheduling installations, repairs and pre-planned service work it ensures that the engineers time is used effectively to be as efficient as possible.

Your role will include:

• National scheduling of work (installations, repairs, service, breakdowns) for the field-based engineer team.
• Liaising with the parts and spares department to ensure everything is in stock and the engineers have what they require to complete any jobs.
• Being the 1^st line of support and receiving initial inbound calls from customers to take details of faults, breakdowns and repairs required.
• Making customer service calls to ensure the customer knows when the work has been scheduled for.

EXPERIENCE IDEALLY REQUIRED FOR A SERVICE COORDINATOR:

Who you are as an individual is most important. If you tick the following points, we want to hear from you!

• Highly organised.
• Excellent communicator, both via email and over the phone.
• Being comfortable working as part of a team.
• Good IT Literacy and comfortable on the computer
• Able to multi-task effectively and balance multiple workloads at any one time

This role would ideally suit someone who has been in a service coordination or customer service role previously, however this organisation is open to the right person, so if you feel you match what we’re looking for and want to know more, then click apply!

CLICK TO APPLY FOR THE ROLE OF SERVICE COORDINATOR

THE CONSULTANT RESPONSIBLE FOR THIS VACANCY IS: DAVID JOBIN

FOR FURTHER AFTERMARKET VACANCIES: Please visit our website and follow us on LinkedIN and Facebook.

WE OPERATE A REFERRAL BONUS SCHEME: If you feel that this vacancy is not suitable for you or that, we would like to offer you the opportunity to recommend someone to us and earn a referral bonus in gift vouchers of your choice

Please note: we can only offer a referral bonus on candidates that are successfully placed in a new position. You will be posted your vouchers by first class recorded delivery the day that your recommended candidate starts their new position.