Enterprise IT Technical Support Engineer

  • by 83Zero
  • Location Reading, Berkshire, UK
  • Salary £40,000 - £50,000 / year
  • 12 days ago
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Job Description:

 

Company Overview

My client are one of the pioneering leaders in the Backup & Recovery Software Market. Due to continued successes and achievements they are continuing to grow and are looking for an Enterprise Technical Support Engineer to join their team in Reading UK.

Protecting data and information for businesses both big and small is hugely important in today’s society and my client take pride in inspiring their customers, partners and even competitors.

This is an exciting opportunity for an Enterprise Technical Support Engineer to join a World Leading Software Vendor in a fast paced, exciting and rewarding environment!

Position Overview

This position will see you join my clients Backup & Storage Technical Support Team.

You will join a team of passionate techy trouble-shooters who love to take on tough technical challenges, share knowledge with peers and go above beyond for their customers.

You will face different challenges on a daily basis and have no technical ceiling as you will own technical cases from their escalation to you to potentially working with their development team on finding possible solutions.

Key Skills                  

  • A strong level of knowledge and experience working with Windows Server 2008/2012 along with troubleshooting via event logs and understanding how to acquire crash dumps.
  • Experience and strong knowledge of Backup theory and experience working with a Backup Software Product.
  • A strong level of knowledge and experience with RAID
  • Practical experience working with Tape Drives & Tape Libraries
  • Experience or a strong understanding of SAN or NAS switches and configuration.
  • Any experience with either EMC, HDS, NetApp, LSI or NetApp technology would be beneficial
  • An understanding of DeDuplication or Single Instancing would be a plus but not essential.

Ready to Apply?

If you are reading the above and are thinking “That’s Me!” then I look forward to receiving your application!

 

  • Job Type Permanent, Full Time
  • Additional Salary Info + Company Benefits
  • Work Authorisation No
  • Industry Sector IT & Internet

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