Job Description:

Becoming a Performance Officer is an exciting opportunity to contribute towards the continued improvements of the Highways department and its performance-focused culture. You will be immersed in an environment of performance, audits, and risk where your skills in communication, problem solving, and can-do attitude will be drawn upon to help deliver the department's contractual responsibilities, local projects and improvements to the service.

What you will be doing:

• Collating and authoring performance reports for a variety of stakeholder.
• Delivering performance updates at meetings with colleagues and managers
• Monitoring performance indicators to minimise risk of underperformance
• Maintaining the Highways risk register
• Delivering risk updates at meetings with colleagues and managers
• Maintaining and developing the Highways audit programme & corrective action register
• Supporting colleagues and managers before, during and after internal and external audits
• Carrying out internal spot-checks and audits and publishing findings and recommendations
• Delivering audit updates at meetings with colleagues and managers
• Conducting performance and risk analysis and proposing service improvements
• Leading on and contributing to special projects as required
• Engaging with stakeholders to promote and develop a performance-focused culture
• Supporting the Highways Business Manager to deliver excellence in Highways performance
• Assisting in the service improvements of the department through data collection and analysis on occasion in collaboration with the wider group.

What we're looking for:

Essential:

• Excellent verbal and written communication skills
• Excellent mathematical understanding
• Experience with Microsoft Word, Excel and Outlook
• Ability to identify problems, establish causes and propose solutions
• Ability to write reports describing achievements, challenges, plans and outcomes
• Ability to understand complex technical data and documents
• Ability to explain complex situations to the uninitiated in simple terms
• Ability to research unfamiliar topics and gain knowledge from subject matter experts
• Ability to critically assess data and written reports ensuring accuracy
• Ability to challenge established ways of working and propose alternatives
• Ability to prioritise and plan to tight and often conflicting deadlines
• Initiative to seek out opportunities for improvement and explain potential benefits
• A can-do attitude when supporting colleagues and managers during busy periods
• An inquisitive mind and a desire to find and fix problems

Desirable:

• Experience working in either a highways, local authority, performance, audit, risk or contract delivery environment
• Proven track record of delivering positive outcomes

What's in it for you?

• A competitive basic salary.
• 23 days holiday (rising to 25 after 2 years' service and 27 after 5 years) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.