The offer:

• Permanent contract directly with client
• Attractive retribution package
• Subsidised health insurance
• Restaurant tickets
• Financial aid for transport
• 25 days of holiday a year
• Growth, learning and career progression

The job

For one of our biggest international clients in the financial sector, we're looking for an expert in e-commerce, whose main responsibility will be global incident management for international e-commerce partners.

Responsibilities:

• Perform periodic monitoring of incidents with partners that operate nationally and internationally.
• Establish and guarantee compliance with the established deadlines.
• Coordination of the technical devices necessary to guarantee the correct functioning of the system in the periods in which there are promotions or a greater volume of sales.
• Supervise the technical support team in coordination with the company's group subsidiaries.
• Maintain direct communication with the partner and monitor incidents, working cross-sectionally with all the involved parties.

Requirements

• High level of English and French.
• Engineering degree in IT or similar/demonstrable knowledge.
• 2-3 years' experience in a similar position in e-commerce.
• Great at problem-solving and client management.
• Good technical background:
• E-commerce gateway and payment systems.
• Excel.
• CMS.
• CSS and HTML.
• Ticketing tools (like Remedy).
• Nice to have: programming skills, knowledge of Amazon SDK.

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application.