Retail IT EPOS Operations Support- starting ASAP

  • by Amdas
  • Location West London, Middlesex, UK
  • Salary £28,000 - £40,000 / year
  • 72 days ago
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Job Description:

The client; Airline Retail Supplier / Head Office

The role; to support / coordinate the retail Epos terminal data and back office systems for a travel retailer. This is an operational support role (NOT  IT programming role)

This is initially contract role with a possibility of being made perm. We are looking for someone with the flexibility to travel at sometimes short notice. You could be working from home or one of the SW/W London locations. You would travel to locations such as Austria / Germany plus occasional trips to head office in Nottingham

Your duties would include

  • Managing the data between terminals and main back office system
  • Ensuring the data is going between back office and POS terminals correctly
  • Testing the system data – from a user point of view
  • Liaising with internal & external stakeholders  to resolve queries
  • Identifying and rectifying issues (could be simple data entry inputting errors or a crew member needs training)
  • Managing the processes of how data goes onto the terminals/ Back office systems
  • Testing hand held devices – from a user point of view
  • Training staff on how to use handheld terminals

Competencies / Previous experience

  • Strong communication (verbally and written)
  • Warehouse / retail systems support experience
  • Willing to travel to both UK and European destinations – (Austria and Germany at short notice)
  • Ideally previous experience within; logistics, supply chain, airline, warehouse, operations or retail industry
  • Proven ability to deliver
  • Job Type Contract, Full Time
  • Additional Salary Info salary pro rat plus bens
  • Work Authorisation United Kingdom
  • Industry Sector Retail, Wholesale
  • Years Experience 2+ years
  • Career Level Experienced (Non-Manager)