Customer Quality Engineer
- by Matchtech
- Location Thousand Oaks, United States
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Salary
$35.00 / hour
1301 days ago
Job Description:
Responsibilities:
- Supports customer accounts through direct customer interation
- Responding to customer issues quickly and effectively
- Maintaining customer contracts from product development through production
- Oversee analysis of products in response to customer complaints
- Determine solutions to production quality problems so as to meet customer requirements
- Handles Production Part Approval Process and provide documents to customer
- Conducts measurement system analysis and statistical process control for key processes
- Ensures a smooth and timely launch of new and changed products
- Handles customer returns and uses company tools to provide frequent status updates to affected customers
- Works effectively with test, design, product, and planning engineers, regional quality engineers, regional planners, regional technical sales representative and marketing representatives to solve customer challenges and provide answers
- Coordinates project teams to ensure a successful launch of new products
- Key participant in planning, implementing and managing compliance of manufacturing and production processes with internal and external safety, quality and regulatory standards requirements for worldwide distribution
- Works with quality inspection supervisors to train and oversee inspectors in their use of control forms, procedures, and correcting quality problems
Requirements:
- 5+ years in an aerospace manufacturing environment
- Bachelor's degree in Electrical / Mechanical/ Aerospace Engineering or Military training in Avionics
- Act independently to make decisions within company policy
- Have strong analytical problem-solving skills
- Prioritizes schedules based on product introduction and manufacturing schedules, maintaining a minimum turnaround time
- May analyze and diagnose parts, processes, and equipment problems to expedite corrective action
- Develops and implements procedures to prevent recurrences and interruption of production processes
- May outline and implement training procedures for employees in the inspection operation such as drawings, prints, schematics and quality assurance standards
- Performs production and/or quality control audits
- Maintains liaison with quality control and/or suppliers and customers to assure control of quality of incoming and outgoing items
- Conduct vendor evaluation audits to determine if qualified
- May support the design center with quality plans for new product releases
- May coordinate the disposition of rejected materials
- Ability to understand and apply statistical and business improvement tools to improve and sustain business results
- Strong organizational, practical mathematical (statistical) skills, analytical and problem-solving skills
- Strong communication, presentation, interpersonal, and organizational skills
- Knowledge and ability to understand and apply process audit principles
- Experience in quality control program operations, to include standards & measurement techniques
- Ability to apply quality control theories and principles to an operational environment
- Six Sigma or Lean skills and tools exposure advantageous
- Ability to communicate fluently, both written and verbal, read and write in English
- Have the ability to work in a matrix environment across multiple departments
- Have solid computer skills, be proficient with MS Word, Excel, and ERP systems (JDE experience preferred.
- Able to lift 20 lbs. routinely with or without a reasonable accommodation
- Able to change schedule in order to meet business needs.
Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.
Gattaca Plc provides support services to Matchtech and may assist with processing your application.
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Job Type
Contract, Full Time
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Work Authorisation
No
- Industry Sector Other