Do you enjoy balancing priorities? Are you excited by the opportunity to develop skills in project delivery by completing an apprenticeship?

This could be the perfect time to apply for our Level 4 apprenticeship as an Associate Project Support Officer.

We are leading the digital transformation of HM Revenue & Customs (HMRC). HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.

Our roles sit within HMRC’s Chief Digital & Information Group (CDIO) we’re increasingly delivering in-house through our growing network of digital delivery centres – hi-tech, state-of-the-art facilities across the UK.

We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are building a team of outstanding people who will create and run these new and improved technology services.

This is an exciting opportunity to earn while you learn. You’ll be supported by your line manager, skills coach and the project management community, as well as fellow apprentices on the programme, so you will have plenty sources of encouragement to help you succeed.

This is a permanent position; however you will be given 20% off the job training to allow you to complete your apprenticeship within your working hours. Typically, the apprenticeship will run for 18 – 21 months.

As a Project Support Officer, you’ll be part of a diverse, vibrant community where you’ll be empowered to develop your skills and try new things. You can build a stimulating and exciting career here, full of interesting challenges and plenty of opportunities to grow.

You will enable the smooth running of the project by supporting the Project Manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf. The role will enable the development of Agile Project Management and will help you develop the skills required to assist and lead others in using Agile Methodology.

Responsibilities In this role you will:

• Planning and scheduling – Assist with and maintain appropriate systems to enable effective planning and scheduling.
• Monitoring and reporting – Assist in maintaining project controls and in producing project reports.
• Admin – Responsible for project file management using robust version control. Coordinate key project meetings and provide secretariat support.
• Resources – Management of staff as appropriate, including their development.
• Collaboration – Assist with maintaining the engagement for internal and external colleagues and teams. Act as the focal point for project responses to external requests for information.
• Financial control – Assist with the monitor of project spend and contribute to the compilation of budgets. Maintain an accurate asset register for the project.
• Risks and Issues – Assist with and maintain risk and issue logs, raising as appropriate.

Specific Criteria:

If you’re curious, creative, motivated and have a passion to succeed and learn, we want to hear from you. We’re keen to attract a broad range of applicants from diverse backgrounds.

We’re looking for an apprentice who is:

• Self-motivated, professional and open to continuous learning
• Innovative, flexible and a good communicator
• Proficient in understanding and using business cases
• Able to identify customer and business requirements
• An organiser who is proficient in scheduling, organisation and prioritisation
• A great collaborator – be good at forming and managing relationships with key individuals in the organisation
• Adaptable and capable handling change and changing priorities
• Able to convey a strong presence, professional image, and deal confidently with business problems to influence key people.

We are an equal opportunity employer and value diversity at HMRC! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.

You will also need to meet the following eligibility requirements:

• Minimum of 5 GCSEs including Maths and English at grades 4-9, A* to C or equivalent
• Valid passport/birth certificate and NI number
• Must have lived in the UK and/or EEA for 3 years prior to apprenticeship start date
• Not undertaking another apprenticeship or government funded qualification at the same time