Housing facilities officer needed in Stoke on Trent £11.52ph ref 0003 B293 / 1

This is working full time hours on a temporary basis.

Key responsibilities

• To be a key-holder for the building and ensure security of the communal areas and facilities
• To be the first point of contact and manage access to the building for residents, contractors and visitors
• Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment
• Allow access to utility companies for essential maintenance and servicing of equipment
• Manage and monitor the laundry facilities & communal areas
• Monitor and facilitate resolution of complaints relating to communal areas and facilities
• Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
• Monitor and advise tenants on the management of their rent accounts and arrears
• Offering advice on keeping the property to a reasonable and hygienic standard
• Ensuring residents know how to use equipment that is provided
• Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
• Raise repairs, facilitate access and guidance to the affected areas for contractors
• Complete water testing in communal areas
• Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes
• Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors
• Manage or provide gritting at the property in line with the service gritting plan as required
• Carry out health and safety inspections of the building and record the outcomes in line with service standards
• Monitoring accidents, incidents and near misses in line with the Clarion’s health and safety procedures
• Ensure compliance with and the promotion of Clarion’s health and safety policy/ procedures and legislation
• Deliver cover as required
• Ensure the safety and security of the property
• Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required.
• Access is provided to facilitate maintenance and servicing

If you are interested in the role, or you would like a full job description, please email your CV to [email protected] quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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