Connecting Talent to opportunity

Connecting Talent to opportunity

Revenues Officer

Expired

Job Description:

Based in Newport paying £9.91ph PAYE

This is a full time temporary contract.

 

Our client is looking for a Revenues Officer.

 

To provide a full administrative service within all sections of Revenues and Benefits to ensure the effective processing of information in respect of Non-Domestic Rates.

The successful candidate will:

  • Operate a systematic billing and recovery procedure within Revenues ensuring efficiency and accountability, adhering to relevant legislative provisions, council policy and financial regulations.
  • Dealing with customer enquiries and correspondence relating to Non-Domestic Rates dealing with customer enquiries via the telephone both inbound and outbound, in writing and by email.
  • Ensuring all information collected is accurately recorded and is processed within set timescales and in accordance with relevant procedures and working practices.
  • Making decisions in line with Non-Domestic Rates legislation regarding a person’s liability and any discounts or reductions are awarded correctly and ensure records are updated and maintained accurately.
  • To maintain an in depth working knowledge of relevant legislative provisions in relation to Non-Domestic Rates applying this knowledge to all procedures and processes when making decisions.
  • Identifying and undertaking active recovery of Non-Domestic Rates Arrears by telephone, writing and email
  • To be fully aware of performance standards and to maintain up to date knowledge of all relevant regulations and policies applicable to the post.
  • Ability to make decisions regarding complex billing, recovery and benefit queries ensuring actions are completed in line with legislation and Council policy
  • Monitoring payment arrangements ensuring correct recovery action is taken promptly and in accordance with relevant legislation.

 

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

 

Essential Employment is acting as an Employment Business in relation to this vacancy.

 

Essential Employment is an Equal Opportunities Employer.

 

All our roles may be subject to pre-employment checks including references so please be prepared.

 

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www.essentialemploy.co.uk