As a Housing Support Worker you will be responsible for delivering a high-quality support service, which promotes client choice and control and ensures clients learn new skills, make positive life choices and achieve best possible outcomes.

Duties and Responsibilities:

• Provide pro-active service and advice to service users who have experienced trafficking.
• Manage a case load ensuring each Service User receives services appropriate to their individual needs.
• Contacting Service Users at regular intervals in order to ensure wellbeing and safety.
• To mitigate suffering from the after-effects of the trauma caused by trafficking, sexual abuse, rape and/or domestic slavery.
• Identify and assess the risks and needs of trafficked victims using an evidence-based risk identification checklist.
• Develop individual support plan to meet individual risks the client faces.
• Providing advocacy, emotional and practical support and information to service users including in relation to legal options, housing, health and finance.
• Refer on and arrange meetings with other agencies/services as necessary, for instance, solicitors, police, social services, counselling, benefit agency, etc.
• To undertake housing management functions as needed in services were accommodation is provided to clients. This includes all aspects of health and safety.

Key Skills

• Previous experience of supported housing/accommodation.
• An understanding of modern slavery and trafficking.
• Experience providing casework support to vulnerable clients, including crisis management and risk assessment.
• An understanding of the immigration law and re-housing asylum seekers.
• Experience of providing a co-ordinated service with statutory and voluntary services available for the client group.
• Knowledge of welfare and housing benefits, universal credits etc.
• Ability to support service users effectively in a crisis
• An innovative thinker that can seek solutions
• Strong IT skills
• Current, ehanced DBS

This is a temporary role, with the opportunity to be considered for a permanent role.

Part time until 31^st December: Mon to Fri 10:00-14:00 each day

Full time starting 4^th January – Mon to Fri 09:00-17:00 each day