Connecting Talent to opportunity

Connecting Talent to opportunity

Application Support Engineer

Expired

Job Description:

Profectus Recruitment is recruiting for an Application Support Engineer on behalf of our Global Software client based in Heathrow. This position is a great role and suitable to someone who has extensive application Support experience working for a Global company. If you have worked as part of the courier of ecommerce space this would be highly advantageous.

The client is heavily established within their industry and due to continued success throughout 2020 are looking to add an additional Application Support Specialist. This role will see you join an established IT team working with around 15 other IT professionals within the application/support function.

You will be responsible for assisting and supporting a range of application services. Working alongside the application support manager you will be given opportunities to progress and advance your position within the business and will also be heavily supported to ensure the business meets its growth objectives. You will also provide day to day continued support to various applications which are hosted internally and externally.

Role Responsibilities;

  • Be the first point of contact for all software problems and requests
  • Work and liaise with users in relation to escalated issues and agree on the appropriate course of action to provide the solution
  • Keep all users up to date with progress on Software related manners and or issues
  • Manage deployments, administration and support of corporate software
  • Ensure that incident management process is followed including escalation to management for urgent and critical issues
  • Maintain and record a log of all support, software or hardware requests
  • Maintain all Software Applications

Skills Required;

  • Have proven experience in being able to quickly understand the root cause of an application issue
  • Strong understanding of security issues in relation to applications
  • Strong communication and interpersonal skills
  • Experience of prioritising and executing a variety of tasks
  • Open source product experience
  • Good understanding of XML
  • Experience of working with Microsoft operating systems

If you feel you could be suitable please apply for immediate consideration. The client is looking to interview in the next week and aiming to have this position filled with the view of starting 1st week of January. This is a great position to join a company who truly value their staff so please apply for further information.

  • Job Type

    Permanent, Full Time

  • Additional Salary Info

    bonus, pension, insurance, holidays

  • Work Authorisation

    United Kingdom

  • Industry Sector IT & Internet
  • Years Experience

    2+ years

  • Career Level

    Experienced (Non-Manager)

  • Educational level

    'A' level/Higher or equivalent