Our client is looking for an experienced Operational Commissioning Manager to work on a 37 hour per week contract to start on the 01-10-17 until the 24-12-17 with a likely extension. All candidates must hold a current Enhanced DBS/CRB Check
Hours: 9:00 am to 5:30 pm, Monday to Friday.
PURPOSE OF THE ROLE:
Our client is seeking to appoint an Interim Operational Commissioning Manager to manage a small team of Operational Commissioning Officers to oversee a range of commissioning, procurement and contracting activities for Adult and Children’s Social Care including residential, nursing, extra care, supported living, education, fostering services and Post 16 provision.
We are looking for a candidate who is able to bring sound knowledge of the current market environment, experience of contracting and monitoring provision as well as knowledge of the current statutory processes as they relate to adults, children in care and young people leaving care and the challenges of meeting their needs in placement settings.
The candidate will need to communicate effectively with service providers and stakeholders, demonstrating the ability to use information to inform and direct commissioning across the Directorate to improve outcomes for adults and children.
The candidate will lead and co-ordinate a range of activities including placement finding, quality assurance and compliance. They will work closely with colleagues from across the Directorates as well as outside the Client including the CCG, voluntary and independent sector providers.
To lead the Operational Commissioning team, undertake commissioning projects and other areas that affect Adults and Children’s services budgets e.g. ordinary residence, re-commissioning, re-configuring services and de-registering services.
Develop and implement strategic approaches across the Client, enabling effective commissioning and improved outcomes for children, adults and the wider community
Attend key forums to capture information about adults, children becoming looked after and young people leaving care
Work with colleagues within Strategy and Commissioning to develop a framework for engaging with market providers to ensure they are responding effectively to needs our adults, children and young people present.
Improving organisational understanding of needs and performance, resulting in targeting resources and priorities for development and driving our improvement
Lead the commissioning process for more complex cases and groups of service users e.g. services for people with autism, people with forensic need, short break care, day opportunities, supported lodgings, transition, looked after children
Review the impact and outcomes of the services we commission, assuring quality and effective safeguarding
Have mechanisms and processes in place to ensure alternative placements can be sourced quickly in emergency situations and liaise with safeguarding teams and other services.
Provide advice and support to brokerage services on all aspects of commissioning and market knowledge concerning support providers.
To undertake data analysis for areas of high spend and make recommendations to leadership teams
Review and benchmark existing commissioned services
Support relevant teams with operational commissioning decisions by establishing and maintaining robust and effective commissioning arrangements across the service and with related partner agencies
We are looking for someone with excellent customer care and stakeholder engagement skills as well as someone who thrives in a busy environment and is skilled at managing competing priorities.
You will be an effective negotiator, have a solution focused approach to service delivery and work well autonomously and as a leader of a team.
Substantial experience of commissioning, managing services and complex projects including performance and contract management.
Experience of developing operational and strategic policies and procedures Proven experience of managing and developing staff and managing budgets – this role has x 5 direct reports and oversees an overall team of x 5 FTE.
Very strong knowledge of adult and children’s social care commissioning and understanding of the social care provider market
Demonstrable experience of negotiation and complex contract management
Excellent knowledge of contract management approaches, the legislative framework, statutory duties, responsibilities and best practice in adult and children’s social care and their impact in particular regarding commissioning
Excellent communication, influencing and interpersonal skills with the ability to provide sound, professional advice with clear, cohesive, well-presented arguments to support proposed viewpoints and recommendations
Very strong report writing skills
The post will report to the relevant Category Manager within Strategy and Commissioning.