Connecting Talent to opportunity

Connecting Talent to opportunity

Deputy Director - Taskforces and Specialist Compliance

Expired

Job Description:

Reporting to the Director ISBC, this is an Operational Delivery or Tax Professional role with responsibility for ISBC Taskforces and Specialist compliance.

Individuals and Small Business Compliance (ISBC) will deliver a national response to compliance risk – covering the tax, duties and regulatory functions in these customer sectors. We will align our approach to the Strategic Picture of Risk for our customer segments and deliver this through HMRC’s Regional Centres, conducting our interventions in line with HMRC’s Compliance Strategies.

ISBC’s senior leadership team structure is designed to use customer insight and understanding to improve outcomes for ISBC customers and HMRC – informing risk identification and work priorities, influencing policy and digital developments and helping to diagnose an effective balance of promote, prevent and respond strategies for tackling risk in the individuals and small business population of 45m individual taxpayers and 5.7m small business.
 
About the Role
To lead the operational delivery of an area of c2,000 FTE, with c10 direct reports, covering specialist work across the range of taxes and duties administered by HMRC, with particular responsibilities in customs & international trade work (including our Inland Pre-Clearance sites and the relationship with our commercial partnership), National Minimum Wage (NMW) enforcement and addressing the Hidden Economy.

Responsibilities The jobholder will be responsible for managing the following:
• NMW compliance operations (although this may be moved in time as part of preparations for the establishment of a cross-Government Single Enforcement Body);
• Hidden Economy work;
• Evasion investigation (across all taxes and heads of duty);
• Taskforces;
• Inland Pre-clearance Centres including working with the Commercial Partner.

The jobholder will be accountable for:

• All aspects of taskforces and specialist compliance for ISBC;
• Development of HMRC culture, encouraging and facilitating high levels of employee engagement;
• Effective delivery of team targets through effective management, coaching and development of its senior leadership;
• Proper, effective and efficient use of team resources;
• Embedding and maintaining high levels of professional standards in all work areas;
• Effective risk management and corporate governance of the team;
• The jobholder is also a member of the ISBC senior leadership team with collective accountability for the overall performance of ISBC.


Person Specification

Significant previous knowledge/expertise and practical experience in:
• Operational leadership of large teams. 
• Tax regimes; knowledge and awareness of operational tax work and tax compliance issues.
• Risk identification and interventions.
• Leading and implementing change.

All Civil service leadership characteristics apply (inspiring, confident and empowering) but the core behaviours for this role are:

• Leadership – visible leadership and management of large operational teams.

• Communicating and Influencing – able to influence external partners, stakeholders and customers successfully to secure mutually beneficial outcomes.

• Working Together – Proactively create, maintain and promote a strong network of connections with colleagues across the Department, wider Civil Service and externally.

• Managing a Quality Service – Facilitate flexible use of resources across grades through innovative structuring of teams and resources within own area; translate complex aims into clear and manageable plans and determine resource requirements to support implementation.

• Developing Self and Others – Build capability and support teams to succeed, devoting dedicated time to empowering people through coaching and mentoring and sharing expertise/knowledge.