IT Technical Support Engineer

  • by 83Zero
  • Location Reading, UK
  • Salary £20,000 - £35,000 / year
  • 125 days ago
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Job Description:

Technical Support Engineer – Data Management

Are you a backup enthusiast looking for a challenging technical support position within the Data Management space then this could be the position for you.

Our client is looking for a backup and troubleshooting techy to join the world leader in the Enterprise Backup and Recovery Software market. You will be part of a market-leading organisation who is currently changing the future of the backup industry!

Do you love a challenge? Do you enjoy troubleshooting? Do you love solving tricky technical challenges?

This is what you could be doing…

You will join our client’s Enterprise IT Technical Support Team focussing on a mix of software and hardware support. You will be responsible for providing technical support to their EMEA based customers facing different technical challenges daily. You will be supporting or administering back up technologies and will be helping customers resolve issues around their products and other technologies such as Windows Server, VMware/Hyper-V, Storage, Messaging and Backup! 

You will progress into one of the principal level support teams in 6-12 months which comes with more experience and a competitive salary to match!!


  • Backup experience
  • Windows/Linux/Unix
  • Fundamental networking experience
  • Supporting/administering back up technologies e.g. Veeam, Commvault, NetBackup or similar products.
  • Can demonstrate solid IT troubleshooting skills and loves a new challenge.
  • From a technical support background

This is a fantastic opportunity to join the No 1 Data Management global vendor into a role where you will be fully trained in their product and then given the opportunity to progress and be promoted into their technical specialist teams.

If you want an opportunity where there is REAL opportunity to progress you should be applying NOW!!

  • Job Type Permanent, Full Time
  • Additional Salary Info 7% pension match, private medical care, life insurance, 25 days annual leave + bank holidays.
  • Work Authorisation United Kingdom
  • Industry Sector IT & Internet
  • Years Experience 1+ years
  • Career Level Experienced (Non-Manager)
  • Educational level Professional