Team Leader/Senior Support Worker

Ashberry are looking to recruit an experienced Senior Support Worker/Team Leader to work permanently for their well respected client. The position is for 35 hours a week and these hours can be worked flexibly. Some duties and responsibilities will include 

• Providing a support service to men who are fleeing or surviving domestic abuse by identifying their needs and agreeing a programme of support via floating support, telephone support or housing related support.
• To ensure that the telephone helpline is staffed and to support volunteers to staff the helpline to ensure that the service is accessible to service users.
• To ensure service users receive an intensive housing management and housing support service.
• To ensure a housing related support service is delivered whilst working in conjunction with housing providers that we enter into working arrangements with.
• To provide practical and emotional support in order to assist, promote and enable service users to move on into independent accommodation.
• To provide emotional support to men who have experienced domestic abuse with the aim of enabling them to develop the skills and resources necessary to move on and maintain independence and self-reliance. Working towards integrating them into the wider community.
• To be proactive in the supporting and empowering service users i.e. accompanying them to external appointments and sometimes acting as their advocate e.g. GP’s, substance support services, health clinics etc.
• To provide and promote practical help and support to service users in order to assist in the development of their life skills and enable them to secure independent accommodation i.e. become secure tenants with landlords and/or look at alternative move-on accommodation routes.
• To work in the community in service users home addresses as well as in our offices.
• As a Team Leader you will be required to formally supervise Supported Housing Officer’s and volunteers as designated to you
• To manage staff in line with HR policies and procedures, authorising leave and time off in lieu as per conditions laid out in our employee handbook, liaising with the Service Manager to ensure that adequate staffing levels are maintained at all times. 

For further information please contact Kate Mallinson or Jennifer Taylor who will happily discuss this role further.