You will be working at one of the world's leading engineering professional services consulting firms, reporting to its Global IT Division, and having the freedom of engaging with staff at all levels of the business as well as key project personnel externally. A successful candidate can choose to be based in Johannesburg or Cape Town.

Detailed Job description:

You will assist the UK Support team on a variety of key projects which are hosted in ProjectWise and require complex configuration as well as ongoing maintenance in order to meet the needs of the varied client base in a fast paced business. Close collaboration with key stakeholders, clients, joint ventures and colleagues is therefore essential.

The infrastructure and network services are provided by a third-party supplier and collaborative problem solving is a must. An understanding of the relationship between application performance and the underlying infrastructure is essential.

• Meeting customer expectations through resolving incidents within Service Level Agreements
• Maintaining ProjectWise environments
• Work with Key Stakeholders to Scope and Build ProjectWise Solutions
• ProjectWise Configuration, Project Setup and Maintenance  Documenting solutions for repeated issues in the Knowledgebase  Develop ProjectWise PowerShell scripts for ad-hoc issue resolution
• Troubleshooting issues with Bentley and other Applications associated with ProjectWise
• Collaborating with the Application support, SAM and SCCM teams on Bentley software upgrades and deployments

EXPERIENCE REQUIRED:

• A minimum of 5 years' technical experience in the Design, Implementation, Support and Management of Bentley ProjectWise as well as other associated applications such as OpenBuildings, OpenRoads, MicroStation, Civil 3D, ContextCapture, gINT, LumenRT, OpenRoads / Rail, PLAXIS etc.
• A background within an IT Organisation is preferred, although we will consider applications from individuals who have experience in ProjectWise Administration, CAD coordination or BIM management roles.
• Experience of IT service delivery workflows e.g. ITIL
• Experience in support work management systems e.g. ServiceNow
• Experience of working with 3rd party software suppliers

Key skills:

• Projectwise
• OpenBuildings
• OpenRoads
• MicroStation
• Civil 3D
• ContextCapture
• gINT
• LumenRT
• OpenRoads / Rail
• PLAXIS
• IT service delivery workflows
• ITIL
• CAD coordination

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application.