Housing Advisor

  • by Teqniq
  • Location London, UK
  • Salary £14.02 / hour
  • 87 days ago
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Job Description:

Our client is looking for an experienced housing Advisor to work on a 30 hour per week contract role to start on the 09-10-17 until the 12-01-18 with a likely extension to the contract. 

Hours: 10:00 am to 3:00 pm, Monday to Friday.

Our client is looking for 3 Housing Advisors to work on a 30 hours per week, required for a busy call centre environment, Experience of Housing, Repairs and Customer Services.

 

Knowledge, Education and Experience:

  • Experience and knowledge of Housing policies and procedures
  • Knowledge and experience of dealing with residents directly
  • Knowledge of Microsoft Word, Excel and Outlook or similar applications
  • Experience of working in a customer  facing environment – call centre and/or face-to-face

Skills and Abilities:

  • Excellent customer focus and communication skills
  • Ability to prioritise and meet deadlines
  • Ability to manage difficult conversations
  • Team player
  • Ability to learn
  • Commitment to equalities
  • Ability to work in accordance with THH values
  • Writing skills

 

 

 

 

 

  • Job Type Temporary, Full Time
  • Work Authorisation United Kingdom
  • Industry Sector Customer Services
  • Years Experience 2+ years
  • Career Level Experienced (Non-Manager)
  • Educational level Secondary School or equivalent