Our clients mission is to help businesses and their customers around the world participate in the global economy by providing them fast and affordable cross-border payments. They interconnect banks, payment service providers, mobile wallet operators, money transfer operators and platforms to unlock opportunities for businesses and individuals alike.
They offer end-to-end payments solutions to tackle the speed, cost-efficiency and accessibility challenges for emerging markets:
Context Of The Role
The Head of Customer Care is vital to our long-term growth plans. This role will focus on ensuring our customers are receiving massive value from our services.
This senior role will own driving success for our relationship with customers, responsible for onboarding, outcomes and retention. New customer onboarding is critical for future growth building the shortest path to value for our business and our customers to realise ROI.
The position will be based from Singapore with relocation & relevant visa support will be provided.
Key Role Responsibilities
What we are looking for
Essential Experience & Requirements