2nd Line Desktop Support Analyst

  • by Amdas
  • Location Central London, UK
  • Salary £35,000 - £40,000 / year
  • 144 days ago
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Job Description:

Our Client are a long-established membership organisation operating across England & Wales. They are currently recruiting a 2nd Line Desktop Support Analyst to report directly to the Head of ICT based out of their iconic London office.

Reporting to the Head of ICT, principle duties include;

  • 2nd line technical support within Windows 7 professional environment as well as Office 2010 in particular Outlook, Word and Excel.
  • Ability to troubleshoot end-user desktop hardware and software issues
  • Proven technical ability to perform a broad range of technical support tasks
  • Network troubleshooting, build and configure Windows 7 desktop PCs/laptops
  • Install and configure desktop applications as per individual user requirements
  • Any Apple OS support experience will be advantageous
  • Stakeholder reporting and maintaining BAU standards

Person Specification

  • 3-4 years desktop support experience in a domain environment
  • Microsoft related certification will be advantageous
  • Strong verbal and written communication skills
  • Ability to deal appropriately and effectively in a variety of situations
  • Degree in computer science or related discipline

Not the right role for you? If you know someone who is, why not share this opportunity? You will receive £250 worth of vouchers if a successful placement is made.

Unfortunately, due to the high volume of applications, we are not able to respond individually. If you don’t hear from us, within the next 1 to 2 weeks then please presume that your application hasn’t been successful.

Please do check our website for other opportunities www.amdas.co.uk

  • Job Type Permanent, Full Time
  • Work Authorisation United Kingdom
  • Industry Sector IT & Internet
  • Years Experience 2+ years
  • Career Level Experienced (Non-Manager)
  • Educational level Professional