Online Sales Consultant

  • by Venture Recruitment
  • Location Bedford, UK
  • Salary £20,000 - £22,500 / year
  • 74 days ago
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Job Description:

INBOUND SALES

My client is looking for an organised Online Sales Consultant who works will within a team to ensure efficient and high quality customer service.

The Role

· Sales is a % of what they do so a customer focus with a mix of sales is ideal

· Taking ownership for customer issues

· Be able to follow a process and find a solution for the customer

· Achieve sales targets / insurance taregets

· Work across different functions including live calls, live chat, emails and admin

Culture

· Fast paced, can work across different functions

· Contact centre has moved around recently as currently going through some changes

· It is a family run business who stick to budgets

· A good team culture, who have fun and they are currently moving towards a more sales focussed environment.

· They currently have incentives for highest revenue, highest guard (insurance) where each month the winner can pick a prize as they want to drive the team to achieve more

Profile

· Organised and efficient

· Can follow up with customer and other departments

· Flexible and reliable

· Positive / Can do attitude

· Resilient

· Good listening skills

· Confident at Building rapport

· Work well under pressure - This can be a high-pressured environment at times especially with irate customers

· Upbeat and friendly

· Provide clarity so must come across well on the phone

 

If this sounds like you, don't hesitate to apply !

  • Job Type Permanent, Full Time
  • Work Authorisation No
  • Industry Sector Customer Services
  • Years Experience 1+ years