Housing Support Officer needed Gosport paying £12.18 per hr PAYE Ref: 5166207

This is working full time hours on a temporary basis

Responsibilities:

• Ability to effectively plan and organise work, assess priorities and meet deadlines
• Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries
• The ability to work flexible in responding to varying demands of the role in order to achieve positive outcomes
• The ability to work on your own initiative without close supervision and as part of a team
• They will undertake administrative tasks ensuring that the team is adequately supported
• Manage phone calls and correspondence (email, letters, forms etc.)
• Create and update records and data bases with personal and other data
• Assist colleagues whenever necessary
• Have proven experience of providing support to a busy homelessness and housing advice team
• Customer service experience – experience of dealing with people in  difficult situations
• Knowledge of allocation and homelessness legislation
• Has an awareness of why people become homeless
• IT related knowledge and skills – Microsoft Office products and if possible experience of Locata and Capita

All our roles may be subject to pre-employment checks including references so please be prepared