Connecting Talent to opportunity

Connecting Talent to opportunity

Business Support Officer


Job Description:

Business Support Officer needed in Wrexham paying £8.82 per hr PAYE Ref: 415805

This is working full time hours on a temporary basis


To be the point of contact for internal and external range of contacts of the Department in relation to matters pertaining to services provided by the Department.  This will include dealing with visitors, telephone enquiries and the taking and passing of messages as appropriate, dealing with email enquiries and identifying and responding to customer queries/needs in accordance with Customer Service and departmental standards

To be responsible for the collation, input and retention of accurate data and information into electronic and manual Departmental Systems.  To include data retrieval, extraction and presentation to senior colleagues for  reports and other purposes

To be responsible for development of accurate local databases/spread  sheets/systems under direction of the manager and to run routine standard/ template reports from systems and data bases, meeting deadlines set by managers and colleagues

To undertake reception cover as and when required, signposting customers, the public and other agency colleagues where appropriate providing an effective and efficient service

To be responsible for setting up of new electronic and manual files and systems for the Department, e.g. storage, photocopying, archiving and retrieval of closed/archived files in line with the operations of the office

To be responsible for the opening, sorting and distribution of incoming and outgoing mail/faxes and to assist, as delegated, with the management of email correspondence/diary of the team and colleagues

To be responsible for providing word processing support and basic excel support to the Department following Departmental and Corporate templates and any statutory requirements, e.g., Letters, Reports, Forms, Policies. To prepare power point presentations, written reports and correspondence on behalf of Managers and colleagues.

To undertake various straightforward financial administrative duties in line with financial regulations, e.g., coding of invoices, ordering via the procurement system. To handle small amounts of petty cash and/or be required to calculate and process payments from clients/customers which may include cash, pensions, invoices, cheques, electronic transfers

To arrange meetings, invite attendees, collate and distribute documentation prior to events, booking accommodation, travel arrangements, refreshments as required. To take minutes of meetings, including writing up and circulation accurately and a timely manner

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared