Fire and Security Engineer

  • by Armstrong Evans
  • Location Newcastle Upon Tyne, Tyne and Wear, UK
  • Salary £30,000 - £32,000 / year
  • 11 days ago
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Job Description:

An opportunity for experienced and qualified Fire & Security Service Engineer to join an expanding team within the North East of England. The successful security engineer will have a proven track record installing, maintaining and servicing Access Control, CCTV, Fire Alarms & Intruder Alarms. You must be able to work part of a team and individually and have a flexible attitude to working hours. Excellent rates of pay and benefits working for a busy, growing highly professional company. Working to SSAIB or NSI requirements and procedures.

Role and duties

  • Primary role is to drive excellent customer service by working with the supervisor and PNC Call Centre by utilising the PDA hand held system to react to service calls and PMV’s
  • Accountable for all aspects of their van stock, safety equipment and training, must be flexible in working out of hours and be presentable and professional in front of customers
  • Service the Banking and Commercial customer base
  • Carry out service calls daily and react to outstanding weekly PMV’s

 

Skills and experience needed

  • Experience in Galaxy, Aritech and General Intruder alarm systems. CCTV and Access Control knowledge and experience.
  • Lenel, Cortech, Genetec and S2 experience would be advantageous but not essential.
  • Strong knowledge of the Security Systems industry
  • Can identify potential sales leads and pass on to sales department
  • Good communications skills
  • Good time management and planning skills
  • Significant relevant field service technical experience
  • Proactive response to all situations; ability to work alone and think on your feet.
  • Proven track record of delivering excellent customer service
  • At least 5 years’ experience in servicing security products

 

Benefits

  • £32,000 basic salary
  • Overtime at excellent rates
  • Company van provided
  • Fuel card
  • 25 days annual leave
  • Job Type Permanent, Full Time
  • Additional Salary Info Overtime available, Company Van, Fuel card and 25 days annual leave
  • Work Authorisation No
  • Industry Sector Engineering, Utilities
  • Career Level Experienced (Non-Manager)

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