Connecting Talent to opportunity

Connecting Talent to opportunity

Technical Support Officer


Job Description:

Technical Support Officer needed Southwest London paying £14.47 per hr PAYE Ref: 416178

This is working full time hours on a temporary basis

We are recruiting for an experienced technical support officer to join the Planning Department to work as a part of a team responsible for all supporting administrative functions for the processing of planning applications (including e.g. pre-applications, appeals, and issuing of decision notices) and the day-to-day support for Officers within the Development Management and Enforcement team.


Carry out all procedures associated with the legal validation of planning applications, including checking fees, ensuring that all documents, certificates and plans are correctly supplied and negotiating variations to submitted documents and plans.

To receive and receipt applications and accompanying fees, ensuring that all money payments taken are properly recorded and made safe pending banking, maintaining daily records of all fees and sales income received in accordance with adopted procedures

To use the document management system to scan and index application documents, using multiple data sources to identify the correct index to apply to documents

To carry out all other support functions in connection with the processing of planning applications, including co-ordinating the major cases meeting agenda, preparation of committee presentations and the issuing of decision notices

To be responsible for logging planning application fee and sales income, refunds and associated banking functions, via the Oracle finance system.

To provide advice to customers both in person, by telephone or electronic means, on planning process matters and to accurately direct customers to the relevant authorities for advice on other topics

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared