Apply before 11:55 pm on Saturday 8th May 2021
Application only through this link. No CV’s please.
Are you looking to work for an organisation that delivers real change that impacts everyone in the UK? Then HMRC Strategies is the place for you.
HM Revenue & Customs (HMRC)
HMRC is the UK's tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for our public services and help families and individuals with targeted financial support.
We are a small, friendly directorate at the heart of HMRC with influence over the strategic direction of a complex organisation that collected £636.7bn of taxes in 2019/20.
We are responsible for strategies covering HMRC’s 5 different customer groups, compliance approach, interaction with intermediaries and International Trade. The strategies we develop, and deliver are informed by, and impact, the UK’s economic, social and wider policy context. We help shape HMRC’s use of new technologies, behavioural insight, and innovative approaches to delivering services to citizens and tackling organised crime.
Our team that focuses on HMRC’s approach to ensuring that our customers pay the right amount of tax. This touches on everything the department does, and our ambition is to make it easy to pay the right amount of tax and hard to get it wrong. It is important to note that everyone working in Strategies is required to be flexible in their role to meet the dynamic nature of our work.
Your work will be varied and will change as we move our strategy towards delivery. It will include several different opportunities with room to flex and adapt to both the needs of the successful applicant and Strategies priorities. At different times you will be researching and advising on policy, holding workshops, consulting colleagues and using desk-based research to support your work. At other times you will work with colleagues on business cases for new approaches and proposals to support how we help customers get their tax right and preventing them getting it wrong.
Throughout all of this you will pull together evidence from across the department to inform your views and those of colleagues, including by presenting to senior stakeholders. As a member of the Strategies Directorate you will also be expected to take an active part in the development and the corporate leadership of the Directorate.
As you do this work you will be changing how the organisation of 60,000+ people work, challenging it to improve and adapt to the future and ensure that it can deliver its goals. This affects not just an organisation but all the customers we interact with and the whole ecosystem of tax in the UK and ensures collection of tax to fund public services.
You will be responsible for:-
- Designing and shaping policy opportunities to achieve our strategy.
- Leading HMRC-wide engagement and carrying out desk-based research to establish the international landscape, key design options and internal research to date.
- Working with colleagues to develop our understanding of the key drivers of non-payment and how the department can support customers.
- Engaging with partners to help design departmental approaches to supporting customers towards sustained tax payment.
- Providing strategic input on different wide ranging issues to deliver our goals.
A successful candidate will have evidence of:
Strong influencing skills
- You are able to engage others in delivering a shared vision by presenting cohesive, concise and persuasive arguments appropriate and relevant to your audience.
- You can frame key points and issues in a narrative that will resonate across HMRC.
Strong communication skills
- You can present information (verbally, written or visually) to senior leaders with clarity and authority so that key messages are understood.
- You will also be able to think long term, being alert to opportunities and risks, seeing the bigger picture and awareness of how your work impacts on and is linked to other areas.
Strong strategic thinking skills
- You are a strategic thinker, with the ability to make connections across multiple areas and formulate a cohesive whole from different parts.
- You are comfortable working with ambiguity and in a constantly evolving landscape.
Strong organisational skills
- You are able to manage a complex workload and deliver key outputs in a changing and ambiguous landscape.
We'll assess you against these behaviours during the selection process:-
- Communicating and Influencing
- Working Together
- Making Effective Decisions
- Seeing the Big Picture
Please read through application on how to apply successfully. No Agencies please.
Permanent, Full Time
- Industry Sector Public Sector & Services