French Healthcare Advisor
- by Bespoke Recruitment
- Location Cork, County Cork, Republic of Ireland
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Salary
€30,000 - €40,000 / year
1064 days ago
Job Description:
The role of the Medical Information Analyst is to support Medical Information Services in Europe.
The analyst is responsible for:
- Responding professionally to medical/pharmaceutical queries from customer
- Recording all customer interactions on the database
Primary Tasks
- Handle calls requesting product information
- Answer calls in a polite manner with predefined answers/resources.
- Handle of queries and providing accurate information.
- Utilize computer technology to handle high call volumes.
- Ensure optimal customer satisfaction.
- Support the Medical Information organization with the maintenance of database.
- Escalate all relevant enquiries without predefined answers according to defined processes.
Minimum Requirements:
- Bachelor degree in scientific/healthcare area
- Understating of healthcare systems
- Fluency in French, English (and Dutch fluency is a bonus)
- Strong Communications Skills
- Experience with Word, Excel and Outlook.
Other Information/Additional Preferences:
- Educational/work background in a health care, medical affairs, clinical development, scientific or medical communications field.
- Knowledge of customer center or medical information operational experience.
- Project management experience would be an advantage
Our client is an equal opportunities employer
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Job Type
Permanent, Full Time
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Work Authorisation
United Kingdom
- Industry Sector Health, Nursing
-
Years Experience
1+ years
-
Career Level
Entry Level
-
Educational level
Bachelor's Degree