Connecting Talent to opportunity

Connecting Talent to opportunity

Senior Case Director


Job Description:

Job Title: Senior Case Director

Grade: G7

Location: Belfast, Birmingham, Bootle, Bradford, Cardiff, East Kilbride, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Nottingham, Portsmouth, Salford

Number of posts: 33

Summary It’s a very exciting time to join HMRC.

HMRC is the UK’s tax, payments and customs authority, we have a vital purpose, and we collect the money that pays for public services and help families and individuals with targeted financial support.

Part of Wealthy & Mid-sized Business Compliance (WMBC), Wealthy’s job is to ensure wealthy individuals pay the right amount of tax.

Our approach is tailored to the risk that is presented by our customers - for those who present the greatest risk, we adopt a more intensive level of scrutiny, looking across all their linked entities (for example, corporates, trusts and charities) on an annual basis. We look to identify wealthy individuals meriting temporary closer scrutiny, monitoring and providing support to get it right, for instance based upon their previous compliance history, stage of life, career or business events.

We use strong, data-led approaches across the wealthy population to identify those that require investigation. We underpin all this with stronger insight into the wealthy, both to help us identify the right customers and to identify risks in the population. We seek to promote compliance amongst our customers through external engagement, in particular with agents and by being transparent with our views on risk and our approaches.

The definition of ‘wealthy’ is an individual with £200,000 of annual income and/or £2 million of assets (e.g. property and investments). Job description You will develop a deep understanding of the tax affairs of your customer base, utilising your tax professional knowledge to identify risks. You will use a range of tools and techniques to promote good compliance and both prevent and respond to non-compliance.

The tax affairs of the wealthy are often complex and involve structures and transactions that cut-across multiple jurisdictions. You will need to have a proven understanding across all main areas of Capital Gains Tax and Income Tax, including anti-avoidance provisions. You will regularly be addressing customers verbally and in writing on tax technical matters, continuously putting that knowledge into practice.

You will work closely with colleagues at grades Administrative Officer to Senior Officer to conduct compliance interventions. You will provide clear leadership to those that you work with, setting the strategy for investigations and provide effective oversight of the work carried out.

Collaboration with colleagues both within and outside WMBC is key to ensuring we close the Wealthy tax gap. You will need to be comfortable working at pace with technical specialists, policy owners and legal professionals. The team has built successful working partnerships with colleagues across Customer Compliance Group, including in Counter-Avoidance, the WMBC Complex Evasion Programme and Fraud Investigation Service. Senior Case Directors will have a key role to play in maintaining and developing these partnerships.

Responsibilities • Lead and deliver a programme of annual risk assessment for your allocated customer base.
• Collaborate with internal stakeholders to lead the Department’s approach to compliance activity for your allocated customer base.
• Lead a team-based approach to compliance activity in a confident, engaging and inspiring manner.
• Develop a high level of tax technical knowledge across key Personal Tax regimes and apply this knowledge to identify and tackle compliance risk.
• Accurately, clearly and confidently convey HMRC’s position, verbally and in writing, on tax technical matters.
• Conduct investigations efficiently, legally and proportionately in line with HMRC’s Compliance Professional Standards and ensure all decisions are taken in line with guidance / governance protocols.
• Develop and utilise investigation skills to a high standard to progress compliance interventions, including exchange of information requests and information powers, ensuring that decisions can be defended on legal challenge.
• Prepare, to a high standard, submissions to technical specialists, policy owners and solicitors on contentious issues.

Essential Criteria:
• Chartered Tax Adviser (CTA) qualification, or CCAB qualification Or Successfully completed the HMRC Tax Specialist Programme, or one of its predecessors (TPDP, IDP, ITS2, CPT, FT2) or Be a qualified solicitor with post qualification experience in tax
• Candidates should bring private sector insight, to help us to identify new/emerging areas of tax risk
• Experience of working with high net worth clients in respect of their personal tax, including offshore/international tax, and knowledge of how tax interacts with planning of their wider affairs

Desirable Criteria:
• Knowledge/experience relating to Owner Managed Businesses/corporates, family trusts, family offices. Qualifications All applicants must have either:
• Chartered Tax Adviser (CTA) qualification, or
• CCAB qualification
• Successfully completed the HMRC Tax Specialist Programme, or one of its predecessors (TPDP, IDP, ITS2, CPT, FT2)
• Be a qualified solicitor with post qualification experience in tax  

What benefits we will offer you:

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A working environment which encourages inclusion and diversity
  • A Civil Service pension, you'll join a scheme as soon as you start
  • Generous annual leave, on top of bank holiday leave and you'll also enjoy an extra day off to mark the Queen's birthday
  • You'll benefit from generous paid maternity and adoption leave



At HMRC, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.