Graduate – German Speaking, Gaming Technical Support

  • by 83Zero
  • Location Basingstoke, Hampshire, UK
  • Salary £24,000 - £28,000 / year
  • 84 days ago
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Job Description:

About us…  

Do you love gaming and get a kick out of solving problems? Then this is the opportunity for you!

We have an exciting opportunity for an Avid Gamer/Graduate to join the world’s market leader in audio products for major games consoles such as Xbox One, Playstation4, Mac and PC!

They are world-renowned and have received prestigious awards for their product and services to the market and are looking for a German Speaking Technical Support Engineer to join their growing team in Basingstoke.

This is a great opportunity for you to break into the IT and Gaming industry

A day in the life…

This position will see join our clients Technical Support team who cover the EMEA region from the Basingstoke office.

You will be responsible for getting stuck in and helping other Gamers find solutions with their products and owning the cases from initial pick up all the way to production teams to help find possible solutions.

Along with troubleshooting cases, you will also play a vital part in helping the organisation improve their products by testing new hardware/software features.

What You’ve Got!

  • You will have both fluent English & German verbal and written skills
  • An Avid Gamer who has experience playing games on one of the following: XboxOne, Playstation4, PC or Mac
  • Fixing problems and troubleshooting is in your blood and you love to take new challenges daily basis
  • You have excellent prioritisation skills and can think quickly on your feet in busy workloads.
  • Customer-first problem solving and resolution.
  • Being great with people, you communicate well both in person and over email.
  • Working knowledge on either Windows or Mac Operating Systems would be beneficial.
  • Any experience in a Tech Support position would be beneficial, but we will consider a recent graduate who is looking to break into this market

Excited Yet? Get Ready to Apply!

This is a great opportunity to get into the gaming industry and have the opportunity to work for a global market leader!

Interested, why are you still reading?! APPLY NOW!


  • Job Type Permanent, Full Time
  • Additional Salary Info + Company Benefits
  • Work Authorisation No
  • Industry Sector IT & Internet