Connecting Talent to opportunity

Connecting Talent to opportunity

Large Business - Banking Sector Programme Lead


Job Description:

Summary HMRC is the UK’s tax, payments and customs authority. We have a vital purpose: to collect the money that pays for public services and help families and individuals with targeted financial support. Large Business (LB) is a directorate within Customer Compliance Group (CCG). LB is responsible for the tax affairs of the largest 2000 businesses in the UK, dealing with highly technical tax matters and complex global business and bringing in over £9bn in compliance yield per annum.

The Banking Sector Programme Lead will be a senior leader within LB, responsible for developing and delivering LB's strategy for engagement with the banking sector, as well as a plan to build and maintain strong levels of sector specific capability within our Customer Compliance Managers (CCMs) and Tax Specialists.
In order to develop and enhance LB's approach to working with key external stakeholders including banks, financial services regulators, representative bodies, you will have to display leadership and an ability to form effective partnerships and relationships to engage others in delivering a shared vision.

You will be expected to seek out opportunities to create effective change and suggest innovative ideas for improvement. You will have a key role in working with team members and colleagues to improve capability to achieve successful delivery of business performance as changes occur, playing a big part in our efforts to close the tax gap, ensuring vital public services are funded.

Responsibilities To develop and enhance LB's approach to working with key external stakeholders including banks, financial services regulators, representative bodies within the banking sector and the advisor / agent community. A key objective of the role is to set up regular forums and build networks to share information and best practice, promote tax compliance and engage with wider Government objectives and policies regarding financial services. You will be expected to develop effective engagement with banking customers to discuss the impact of new tax measures, share knowledge and deliver commercial insights enabling greater use of upstream compliance work. You will also be responsible for growing engagement with Bank of England regulators.

To lead and co-ordinate LB's engagement with internal HMRC stakeholders and more widely across Government, ensuring alignment with Health of the Tax Administration System strategic objectives. You will be the operational sponsor feeding into HMRC and HM Treasury colleagues responsible for development of policies and measures with significant impact on the banking sector, for example bank specific taxes such as the bank levy and banking surcharge.

To be an intrinsic part of the LB London regime steering groups to provide strategic direction in terms of delivering banking sector plans through operational compliance activity. Drawing on experience of the banking industry and familiarity with business practice, you will identify and address opportunities in real time as trends emerge and build networks of influence to engage with emerging Government policies towards the sector.

To build capability within the HMRC tax specialist community through disseminating expertise in and building a deep knowledge base regarding the banking industry. You will be expected to use industry knowledge and experience to develop and deliver a coherent commercial awareness development programme, catering for colleagues of varying levels of experience.

To develop and own an internal communications and knowledge management strategy for the Banking Sector Programme.

Person Specification and Essential Criteria:
The successful candidate will be skilled at building effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support to deliver shared outcomes. You will need to be able to balance competing priorities and effectively engage, influence and manage stakeholders to achieve objectives. Collaboration is key in this role – you will need to lead in both demonstrating this and encouraging others to do likewise.

This will be a key leadership role across Large Business and HMRC. The successful candidate should have extensive experience in delivering with and through others, creating virtual teams and engaging others in delivering a shared vision. You will be able to demonstrate how you value difference, diversity and inclusion, ensuring fairness and opportunity for all. Ideally, the successful candidate will have a working knowledge and understanding of how to apply project management tools and techniques in delivering and monitoring project outcomes and risks.

To be successful in this role you will need to demonstrate an understanding of how the role fits with and supports HMRC’s organisational objectives, You will also need to understand wider Government and Civil Service priorities with respect to financial services and articulate a coherent strategy for banking compliance which aligns with these objectives. A successful candidate should be equally comfortable with scrutinising complex tax arrangements, developing risk management strategies and persuasively influencing senior stakeholders

It is essential that the post-holder has recent, extensive tax experience working in or with the banking sector. Whilst specific experience can be on either indirect or direct taxes, you should have at least four years’ experience in this field and significant (at least two years) recent experience of working closely with or in the banking industry. You should hold one of the qualifications listed below or its equivalent. A crucial part of your role will be to build capability, knowledge and expertise in colleagues and act as an internal industry expert.

The successful candidate should be someone who thrives on change; someone who seeks out opportunities to create effective change and suggests innovative ideas for improvement. Resilience is key, so reviewing ways of working, seeking and providing feedback should be key attributes.

Desirable Criteria:
A familiarity with project management tools and techniques. Qualifications You should hold one of the following:
• Chartered Institute of Tax or Advanced Diploma in International Tax;
• HMRC’s TSP or predecessor qualification (TPDP, IDP, ITS2, CPT, FT2);
• Consultative Committee of Accountancy Bodies membership qualification
• Postgraduate legal qualification.
  • Job Type

    Permanent, Full Time

  • Additional Salary Info

    Maximum salary includes London weighting

  • Work Authorisation


  • Industry Sector Public Sector & Services
  • Years Experience

    Less than 1 year

  • Career Level

    Manager (Manager/Supervisor of Staff)

  • Educational level