Team Leader

  • by Apple Resourcing
  • Location Tilbury, Essex, UK
  • Salary £26,000 - £30,000 / year
  • 76 days ago
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Job Description:

Our key client who are based in Tilbury are an International freight forwarder, export packer and provider of supply chain management is looking to recruit on a permanent level a full-time Team Leader within their Overland division

Main Purpose of the Role;
To lead the operations team of key accounts (retail based) and oversee the day to day of the clients as well as looking after important accounts.

Key responsibilities will include:

  • Managing a team of 4 people
  • First point of escalation of operations (Road freight mainly from Turkey, but some other origins – Portugal, Italy, Spain, France, Netherlands, Greece)
  • Responsible for overseeing the day to day of the team’s accounts operations
  • Managing the retailer’s expectations and finding solutions to suit the client’s needs when needed.
  • Attending regular review meetings for each client
  • Weekly conference calls with origin
  • Working on site at the client’s head office with SCM (supply chain management team) to build up relationships.
  • Updating KPIs for our clients.
  • Responsible for daily operations for own accounts (including updating Lima – ACS shipment tracking system)
  • Being able to cover on operations when members of the team are out of the office.
  • Invoicing

Candidate requirements:

  • Excellent understanding and experience of day-to-day Operations in the Freight forwarding and Logistics market
  • Experience in successfully managing / supervising a team of people efficiently and effectively
  • Advanced knowledge of MS Excel, good knowledge of MS Outlook & Word
  • Good communication skills – both verbal and written
  • Able to communicate with all staff at all levels in a professional, respectful manner
  • Organised and accurate, whilst working in a fast-paced environment
  • Ability to make decisions and use your own initiative
  • Ability to build strong customer service / client relationships

On Offer:

  • An opportunity to join a highly regarded International freight forwarder organisation
  • Excellent salary: £26K - £30K depending on experience

If you wish to apply or discuss this position in more detail please call us on 01277 699778 or email your latest CV to

  • Job Type Permanent, Full Time
  • Work Authorisation No
  • Industry Sector Transport, Logistics
  • Years Experience Less than 1 year
  • Career Level Student (Higher education/Graduate)
  • Educational level Secondary School or equivalent