IT Technical Support Analyst / Applications & IT Support – external clients.  Growing systems company seeks a client-focused IT technical helpdesk support analyst to join their client support team, in providing remote applications and IT support to a wide range of ‘household names’ across the UK. 

Customer IT Support Analyst – The role:

1st & 2nd line service desk support, using a range of troubleshooting skills to solve often in-depth issues. Owning the issue and following through to resolution.

Customer IT Support Analyst – The person:

-  Experience of working in a service-driven ‘IT’ client (or user) service support position with, at the very least, strong PC skills, and Windows server exposure.

- Exceptional client interaction and handling skills. 

Customer IT Support Analyst – Summary:

Until Covid is managed, the position will see you working remotely and full support & training is on offer. Going-forward the role is likely remote but will need people who are able to commute to the office when required

Great chance to gain more exposure to networking (LAN, WAN, Cloud), SQL, telecoms / converged technologies.

This is a terrific career opportunity to join an agile and creative support team that encourages and fosters growth. Salary £23k – £26k depending on experience.  Services advertised by Dupen are those of an Agency.