Connecting Talent to opportunity

Connecting Talent to opportunity

Customer Service Advisor (Engineering)

Expired

Job Description:

Our client is a well-established building services organisation who has a very successful mechanical division.

They have a proven track record of delivering successful mechanical solutions and install solutions to our commercial and domestic clients, offering highly qualified engineers and technicians to provide expertise and experience across the full range of disciplines including local authorities, social landlords, NHS trusts and private sector.

They are now in need of an experienced Customer Service Advisor based at their Hertfordshire Head Office.

The successful candidate will part of a call centre team acting as the first point of contact to receive work from clients, update work management systems and allocate workstreams to a team of Engineers . The role will ensure that client requirements are met and in accordance with company standards.

The successful candidate will:

- Preferably have worked in a call centre (within and engineering environment)

- Have previous experience working in a customer service environment

- Have a confident telephone manner

- Be able to cope with a high volume of calls at times

- Have strong communication skills

In return our client is offering a salary of £20-£22K per annum (depending on experience) + excellent company benefits including staff discounts, pension scheme and loyalty scheme!

Please apply with your current CV or call Chloe Villis on 07908 811303 to discuss in depth.