Connecting Talent to opportunity

Connecting Talent to opportunity

Helpdesk Advisor

Expired

Job Description:

We have an exciting new vacancy for a Helpdesk Adviser to join our client, a Mechanical and Electrical Contractor that specialise in both the private and public sector.

The ideal Helpdesk Advisor will be friendly, outgoing with a can-do attitude. You will join the companies Customer Service and Administration Team handling customer enquiries and supporting engineers when needed.

If you are looking to work in a face paced, service environment then this role could be for you.

In return the started salary will be between £24,000 to £28,000 depending on experience. 

Commutable locations: Farnborough, Woking, Bracknell, Guildford, Aldershot.

The Role:

  • Coordinate, route plan, and book in engineers for service and maintenance call outs, planned and reactive works.
  • You will route plan, diary plan and coordinate specialist Engineers day to day, as well as been involved in quoting and some financial aspects.
  • Contact customers by telephone and email to arrange bookings.
  • Raise service orders.
  • Respond to incoming calls to the Service Office Team, in a prompt and efficient manner.

 

The Person

Communication is Key, you must be able to converse on all levels.

Be Proficient in all Microsoft Packages – Word and Excel.

Used to working in a face paced environment.

Presentable and confident.

 

The Package:

Salary up to £27,000 depending on experience

23 Days holiday

Pension in accordance with auto enrolment.

Hours of employment 8.00 a.m. – 5.00 p.m. Monday to Friday

If you are looking to work in a face paced, service environment then this role could be for you.

 

  • Job Type

    Permanent, Full Time

  • Work Authorisation

    United Kingdom

  • Industry Sector Customer Services
  • Years Experience

    1+ years

  • Career Level

    Entry Level

  • Educational level

    Some Secondary School Coursework