Pet Claims Assistant

  • by Rark Solutions
  • Location Kings Hill, Kent, UK
  • Salary £16,500 - £17,500 / year
  • 70 days ago
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Job Description:

I have an exciting new role for a Pet Claims Assistant to join one of Europe's leading mutual insurance groups in the Kings Hill area

The Pet Claims Assistant will be responsible for the following:

  • Completing inbound and outbound Customer Service requests, claims and calls
  • Receiving and uploading claims forms and keeping Customers informed of progress
  • Completing and assisting with Administration tasks to support claim handlers
  • Ensuring system records are kept up to date and Customer activity is recorded accurately
  • Adhering to legal requirements, industry regulations and quality standards as set

The ideal Candidate will have:

  • Technical knowledge of veterinary terminology, ailments & medication
  • Strong call handling skills
  • Great organisation
  • High attention to detail 
  • Excellent verbal and written communication skills

The working hours for this role are Monday-Friday 9-5 (36.25 hrs a week) and includes great company benefits. 

If you have the skills to be a Pet Claims Assistant and are looking for a new challenge give me a call today!


  • Job Type Permanent, Full Time
  • Work Authorisation No
  • Industry Sector Insurance