Helpdesk Analyst - 1st Line / Tier 1

  • by 83Zero
  • Location High Wycombe, Buckinghamshire, UK
  • Salary £20,000 - £24,000 / year
  • 61 days ago
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Job Description:

Exciting opportunity for a Helpdesk Analyst - 1st Line / Tier 1 to join our client, supporting customers across the UK.

This role will offer progression to 2nd and 3rd line.

You should ideally have experience in some or all of the following;

  • Active Directory
  • Office 365
  • Microsoft Desktop Operating Systems
  • Microsoft Windows Server
  • Microsoft Office Suite

This is a hands on technical support role, you'll be involved in resolving technical issues NOT just logging calls. This opportunity would suit someone with a genuine interest in IT who has strong trouble shooting skills.

You can expect;

  • To be technicall challenged
  • To have exposure to all of the latest technologies
  • An individual training budget and clear path to promotion
  • Real opportunities to progress to 2nd and 3rd line support

A salary of up to £24k is being offered, dependant upon experience.

Please apply as soon as possible to be considered for this opportunity.


  • Job Type Permanent, Full Time
  • Work Authorisation United Kingdom
  • Industry Sector IT & Internet
  • Years Experience 1+ years
  • Career Level Entry Level
  • Educational level Professional