Connecting Talent to opportunity

Connecting Talent to opportunity

Pensions Compliance Investigator

Expired

Job Description:

Pensions Compliance Investigator  

Grade: HO 

Closing Date: 8th August 2021

Locations: Nottingham 

Number of posts:  13 

 

Summary 

HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK. 

 

We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer-focused. 

 

About Wealthy & Mid-Sized Business Compliance (WMBC) 

Wealthy and Mid-sized Business Compliance (WMBC) is responsible for the tax affairs of customer groups including the UK’s wealthiest individuals, mid-sized businesses, public bodies and charities as well as specific tax regimes such as Inheritance Tax and Research and Development tax reliefs. 

As a Higher Officer Pensions Compliance Investigator in WMBC Assets you will work as part of a team which oversees the Pensions and Savings approval, audit and compliance functions. 

 

Job Description 

We are looking for people with energy and enthusiasm to lead and support resolving tax disputes ranging from customer error through to avoidance, evasion and criminal attack. This role involves working with a wide range of internal & external stakeholders including, HMRC colleagues, regulatory bodies and pension scheme administrators. 

 

You will work as part of a multi graded compliance team, where you will be fully trained to manage your own caseload of compliance cases, as well as actively supporting your colleagues with theirs.  

  

As a leader you will also have a responsibility to contribute to the continuous development and improvement of our business as well as supporting the capability of your colleagues. We will provide you with training to undertake risk-based compliance check enquiries and will become a valued and successful member of our team.  You will be involved in ad hoc projects whether developing improvements in compliance or a wider contribution to the teams or department 

 

There will be a requirement for you to learn and understand aspects of tax legislation and use this knowledge accurately and effectively to inform your decision making. 

 

Please Note: The role may require travel and overnight stays. 

 

Responsibilities and Tasks 

This will include multi-aspect compliance checks involving the more complex and contentious elements of the legislation that our customers must comply with. Tasks will include: 

  • Reading and interpreting legislation. 
  • Analysing information from various sources to identify trends or contradictions. 
  • Acting as a Single Point of Contact (SPOC) for our largest pension administrators who administer the largest private & occupational pension schemes. 
  • Attending face to face meetings and communicating and responding to complex pension scheme queries, addressing issues of non-compliance and negotiating and agreeing contract settlements. 
  • Drafting referrals for technical advice, appealable decisions and referrals for statutory independent review. 
  • Proactive use of HMRC’s regulatory powers & deterrents in order to formally progress and resolves contentious tax disputes. 
  • Discussions with customers and their professional representatives to understand their perspectives whilst explaining HMRC’s position and the underlying basis that supports it.  

 

Your cases will deal with the more complex areas of taxation in the customer groups we serve. 

 

Essential Criteria  

As a Higher Officer Pensions Compliance Investigator, you will play a key role in the way we operate across the entire business area. You are required to demonstrate experience of the following within your application: 

  • The ability to make robust evidence-based decisions. 
  • Strong written and verbal communication skills with both colleagues and customers, creating and developing positive professional relationships. 
  • A strong attention to detail to ensure individual and team outputs meet our quality standards. 
  • Sharing knowledge and experience to support colleagues’ development. 
  • A track record of driving forward continuous improvement. 
  • Engaging effectively with specialist advisors across the team and wider business to deliver agreed objectives. 
  • Flexibly adapting to changes of priority and undertaking a variety of work as required. 
  • To be proactive, a self-starter and able to take a leadership role. 

 

 

Desirable Criteria 

  • Experience of working in a compliance or tax environment is desirable but not essential. 

 

Please Note 

  • This post is full time however applicants who wish to work alternative working patterns are welcome to apply. Any request to work an alternative working pattern should be made at interview and prior to your acceptance of the provisional offer.  

Equal Opportunities 

At HMRC, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.