Compliance Investigator   

Grade: HO 

Closing Date: TBC 

Locations: Nottingham and Edinburgh 

Number of posts:  15 

Advertising Duration: 2 weeks 

Summary 

HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK. 

We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the United Kingdom’s public services and help families and individuals with targeted financial support. We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused. 

About Wealthy & Mid-Sized Business Compliance (WMBC) 

Wealthy and Mid-sized Business Compliance (WMBC) is responsible for the tax affairs of customer groups including the UK’s wealthiest individuals, mid-sized businesses, public bodies and charities as well as specific tax regimes such as Inheritance Tax and Research and Development tax reliefs. 

As a Higher Officer Compliance Investigator in WMBC Assets you will be placed in one of our teams in either Inheritance Tax, Trusts or Stamp Duty Land Tax & Reserve Tax.  In this role you will receive full training to become a valued and successful member of our team. 

Job Description 

Do you enjoy solving complex problems? Can you build good relationships with a range of people? And would you like the opportunity to broaden your skills and develop your career in a supportive environment? If this sounds like you then you could be just the person, we would love to join our team. 

We are looking for people with energy and passion to lead and support resolving tax disputes ranging from customer error through to avoidance, evasion and criminal attack. You will work as part of a multi graded compliance team, where you will be fully trained to manage your own caseload of compliance cases. This will include multi-aspect compliance checks involving the more multifaceted and contentious elements of the legislation that our customers must comply with.  

As a leader you will also have a responsibility to contribute to the continuous development and improvement of our business as well as supporting the capability of your colleagues. We will provide you with training to undertake risk-based compliance check enquiries and will become a valued and successful member of our team.  You will be involved in ad hoc projects whether developing improvements in compliance or a wider contribution to the teams or department 

There will be a requirement for you to learn and understand aspects of tax legislation and use this knowledge accurately and effectively to inform your decision making. 

Please Note: The role may require travel and overnight stays. 

Responsibilities and Tasks 

Tasks will include; 

• Reading and interpreting legislation. 
• Analysing information from various sources to identify trends or contradictions. 
• Drafting referrals for technical advice. 
• Appealable decisions and referrals for statutory independent review. 

• proactive use of HMRC’s regulatory Powers & Deterrents in order to formally progress and resolves contentious tax disputes 
• Discussions with customers and their professional representatives to understand their perspectives, whilst explaining HMRC’s position and the underlying basis that supports it. 

Your cases will deal with the more complex areas of taxation in the customer groups we serve. 

Essential Criteria  

As a Higher Officer Compliance Investigator, you will play a key role in the way we operate across the entire business area. You are required to demonstrate experience of the following within your application: 

• The ability to make robust evidence-based decisions. 
• Strong written and verbal communication skills with both colleagues and customers, creating and developing positive professional relationships. 
• A strong attention to detail to ensure individual and team outputs meet our quality standards. 

• Sharing knowledge and experience to support colleagues’ development. 
• A track record of driving forward continuous improvement. 
• Engaging effectively with specialist advisors across the team and wider business to deliver agreed objectives. 
• Flexibly adapting to changes of priority and undertaking a variety of work as required. 
• To be proactive, a self-starter and able to take a leadership role. 

Desirable Criteria 

• Experience of working in a compliance or tax environment is desirable but not essential. 

Please Note 

• This post is full time however applicants who wish to work alternative working patterns are welcome to apply. Any request to work an alternative working pattern should be made at interview and prior to your acceptance of the provisional offer. 

Equal Opportunities 

At HMRC, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.