Our client is looking for an experienced Income Recovery Officer to work on 37 hour per week contract role to start on the 04-12-17 until the 30-08-18 with a likely extension to the job contract.
Hours: 9:00 am to 5:00 pm, Monday to Friday.
Must have recent experience of CIVICA open Revenues and/or SX3. Must have recent experience of either rent collection and/or Council Tax recovery
To deal with the effective recovery of any amounts outstanding to the authority including, Council Tax, Non Domestic Rates, Housing Benefit Overpayments and Sundry Debts in order to maximise income to for the client.
A minimum of 2 years experience of working in a Local Taxation or Debt Collection environment
Worked in an office environment with computer and manual records for a least 3 years.
5 GCSEs Grade A-C in Maths and English Language or experience to indicate competency in the English Language and numerical skills
Knowledge, Skills and Abilities:
Good communication skills
Ability to compose non-standard letters
Proficiency in using computers i.e. Inputting and processing data.
Ability to work as a team member
Ability to work on own initiative
The ability to learn, understand and apply complex processes
Experience of dealing with difficult situations
Experience of working to tight deadlines