100% remote.  French – speaking, IT Applications Support Analyst.  This award-winning, global systems company is enjoying continued growth and seeks a remote technical support analyst to join their French client support team, supporting an EPR (electronic patient record) and the IT around this.  This is a permanent, long-term opportunity to grow and develop within a dynamic and forward-thinking technology firm.

Applications Support Analyst – the Role: 

-  Provide remote technical support to business users using a key EPR - electronic patient record application.

-  Also providing general broad-based 1st line IT servicedesk support to the environments surrounding the application.

-  A standard 37.5 working hours, covering a shift system from 08:00 to 17:00hrs, just Monday to Friday.

Applications Support Analyst – the Person: 

-  General 1st line IT support skills required - Windows operating systems, general applications (e.g. Office), PC and printers, connectivity, some Exchange/AD/365.

-  SQL useful (the client will provide more training). E.g. multi-criteria searches, modifications and deletions

-  Strong customer care skills will also be required, together with the attitude and aptitude for continued learning and development.

All-in-all this is a fantastic opportunity to join a fast-paced environment where you can utilise your existing skills but develop new ones. Offer subject to a DBS check. 

Salary to £25,000, plus 25 days holiday, pension and health-related benefits. Services advertised by Dupen are those of an Agency.