Connecting Talent to opportunity

Connecting Talent to opportunity

Head of Fraud Investigation Analysis


Job Description:

Summary At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK.

We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the United Kingdom’s public services and help families and individuals with targeted financial support. We have embarked on a major transformational Programme to redirect more of our people and resources to compliance activities, modernising systems and re-engineering processes to become more customer focused.

We are transforming how we work to make us more effective and efficient in light of the many and pressing challenges that modern-day fraud presents. A significant part of our transformation is being delivered via the creation of Investigation Services and the introduction of Investigation Hubs. This opportunity sits within Specialist Investigation Services leading the Intelligence Analytical capability within FIS.

This is an important leadership role in a new deputy directorate area where you will play a key part in bringing Intelligence Analysis capability to the full range of HMRC investigations.

As the Head of Fraud Investigation Analysis, you will be responsible for the leadership and professional development of 9 teams of intelligence analysts based in HMRC centres throughout the UK delivering critical support to the full range of FIS civil and criminal investigations. In addition, the post holder will lead FIS in integrating our intelligence assessment capability with our partners in the Risk and Intelligence Service (RIS) and ensuring a strong relationship between the teams, as well as the cross-government Professional Head of Intelligence Assessment.

As a successful leader you will support specialists with diverse needs, providing you with a challenging and rewarding role and the ability to develop a service offering and demonstrate real value to the organisation is critical.

Responsibilities As the Head of Fraud Investigation Analysis, you will play a key role in the way we operate across the entire business area. Within your role you will:

• Be a highly visible leader, bringing together geographically dispersed teams to deliver high quality operational intelligence analysis to a range of customers.

• Collaborate with delivery partners both within and outside the deputy directorate to ensure timely support to investigations.

• Develop a national performance culture, ensuring that professional standards are at the heart of everything we do, providing a service that customers want and our teams can be proud of.

• Provide support and development to enable growth of capability among staff ranging from newly appointed to highly experienced intelligence analysts and build capacity in our service to enable a growth in our customer base.

• Maintain continuous professional development of specialist teams so that our people remain highly skilled and valued for the skills that they bring to customers across Customer Compliance Group.

• Actively promote the work of their teams across FIS to ensure customers understand what we offer.

We encourage applications from a diversity range of people and inclusive leadership behaviour will be important in this role.

Essential Criteria

You are required to demonstrate experience of the following within your application:

• Experience leading intelligence analysts in delivering support to complex operations, setting strategy and direction and managing delivery to multiple customers.

• Experience of developing professional capability in a geographically dispersed and diverse team.

• Experience of building relationships across departmental boundaries.

This post requires National Security Vetting at Security Check (SC) clearance level and you must hold SC vetting or be willing to apply for SC vetting upon accepting this role. Further information regarding security vetting can be found in the following link;

Due to the specialised and professional nature of these posts, applicants must already have:

• Practical experience of working as an Intelligence Analyst in a criminal justice, fraud, military or counter terrorism environment (within the past five years).

• A minimum of 2 years practical experience conducting Intelligence Analysis and a comprehensive and demonstrable knowledge of intelligence analytic methodology/techniques.

• Practical and demonstrable experience of quality assuring analytical products and managing intelligence analysts

Requirements and Qualifications

Applicants must have completed one of the core professional intelligence analyst training programmes as recognised by Professional Head of Intelligence Analysis (PHIA – Cabinet Office) or National Policing Improvements Agency (NPIA) from the following list (or equivalents):

• NIAT - National Intelligence Analysis Training

• GIAT - Government Intelligence Analyst Training

• DIAM - Defence Intelligence Analyst Module

If you have an equivalent qualification not listed above, please make this clear in your CV.

Additional Information

• Travel and overnight stays will likely be required across the UK.

• The role will require attendance at various technical workshops and the completion of online and in person learning as and when necessary. There may also be the option of undertaking qualifications subject to business need and personal desire and after you have become established in the post.