Connecting Talent to opportunity

Connecting Talent to opportunity

Customer Service Officer

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Job Description:

Customer Service Officer needed in London paying £14.90 per hr PAYE Ref:438440

This role is working full time hours on a temporary basis

Responsibilities:

  • To operate as a generic CS advisor across the core activities of the service with a focus on delivering a high level of customer service and optimum personal performance.
  • To provide accurate and up to date information to residents and callers.
  • To provide comprehensive advice and be able to deal with complex, contentious or technical enquiries.
  • To contribute to the provision of high quality, professional customer facing services and improved service outcomes.
  • To respond effectively and accurately to routine enquiries in accordance with procedures.
  • To demonstrate flexibility and adaptability in the drive towards change and the improvement of processes.
  • To assist customers in a way that reflects the client’s Values, Principles and Pledges.
  • To comply with statute, legislation, discretionary powers, standing orders, policies and codes or standards of conducts.
  • To demonstrate flexibility and adaptability in the drive towards change and the improvement of processes.

 If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared

  • Job Type

    Temporary, Full Time

  • Work Authorisation

    No

  • Industry Sector Customer Services

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