3rd Line IT Technical Support Engineer (Windows/Backup)

  • by 83Zero
  • Location Reading, Berkshire, UK
  • Salary £40,000 - £50,000 / year
  • 25 days ago
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Job Description:

Company Overview

We are working with the World Leader in the Enterprise Backup & Recovery market, who are looking for a 3rd Line Technical Support Engineer to join their EMEA based team in Reading, Berkshire!

Our client are looking for techy’s who are interested in joining a market leader, in a fast paced environment where you will face different technical challenges on a daily basis.

Come and be part of a team who are changing the way we backup and protect our data!

Position Overview

This position will see you join our client’s Virtualisation/Cloud Tech Support Team, where you will support customers in the EMEA region from their offices in Reading.

You will join a team of techy’s who love to solve tricky technical issues and grow each other’s knowledge base!

There is no technical ceiling on this position as you will own cases from escalation all the way to working with development teams to find solutions.

Key Skills Required

  • Excellent knowledge and experience supporting Windows Server 2012 upwards
  • Strong experience supporting or administrating VMware ESXi or Hyper-V
  • Experience working with a Backup Software such as Veeam, Commvault, Veritas or any other similar products
  • Solid experience supporting or administrating Active Directory
  • A good knowledge of Networking Protocols and Fundamentals
  • Loves troubleshooting and finding solutions for technical problems
  • Has the ability to think quickly on your feet whilst dealing with multiple cases at once.
  • Can demonstrate previous self-learning projects to advance your technical knowledge.
  • Get’s a kick out of helping customers solve their issues and loves to knowledge share with peers.

Ready to Apply?

This is an exciting opportunity for an Engineer who is looking for a new challenge which can give them huge technical development and career scope!

Interested in learning more? APPLY NOW!

  • Job Type Permanent, Full Time
  • Additional Salary Info + Company Benefits on top
  • Work Authorisation No
  • Industry Sector IT & Internet

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