Connecting Talent to opportunity

Connecting Talent to opportunity

Insolvency and Civil Recovery Specialist


Job Description:

Summary At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

HM Revenue & Customs (HMRC) is one of the largest Government Departments and one of the country’s biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect in excess of £500 billion a year in revenue from over 50 million customers across the UK.

We are an effective, efficient and impartial tax and payments authority with a vital purpose: To collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

You will be joining us at an exciting time, as we move through an organisational re-design and into a regional structure, helping us better deliver an innovative Vision, a more flexible structure and a customer-centric approach to meet the new challenges of avoidance.

About Customer Compliance Group, Wealthy and Mid-Sized Business & Insolvency & Civil Recovery
HMRC’s Customer Compliance Group (CCG) plays a pivotal role in maximising the collection of the correct amount of money due from UK taxpayers, investigating breaches and offences against the tax system, and acting to identify and mitigate potential threats.

Job description The Insolvency & Civil Recovery (ICR) team is a newly founded group of professionals who provide specialist advice on enforcement options and the range of recovery tools available when customers become insolvent. We work with colleagues across all compliance teams within Wealthy and Mid-sized Business Compliance (WMBC) directorate to help underpin our compliance activity and maximise recoveries into HMRC. We also focus on disruption and changing customer behaviour to reduce the risk of future losses arising from abuse of the insolvency process, for example through repeated and contrived phoenix trading.

You will join one of the largest Civil Service departments and work in a fast paced and dynamic environment where they will support HMRC’s tax professionals in providing high quality services.

As a Insolvency and Civil Recovery Specialist you will lead in supporting across the wider WMBC compliance teams on cases where an insolvency process has either already started, or where we have reason to believe there will be an unwillingness or inability to pay and a pending Insolvency is likely. By driving forward pro-active insolvency interventions you will be responsible for your own portfolio of cases, including taking forward proceedings under insolvency and taxes legislation on behalf of HMRC.

Responsibilities Examples of the responsibilities you will have in this role include:

• Reviewing cases to identify compliance and insolvency risks by establishing facts using an investigative approach and demonstrating a clear understanding of decision-making remit & escalation routes.

• Applying technical insolvency and civil recovery knowledge in casework and developing the most appropriate recovery strategy for each case, demonstrating confidence to provide recommendations to peers and to senior colleagues.

• Driving case progression of your own cases, working to agreed professional and quality standards, and working collaboratively with your manager to implement any improvements which may result in better outcomes for HMRC.

• Working collaboratively across HMRC to ensure a joined-up approach, for example with Debt Management on enforcement, or with Securities teams to ensure appropriate safeguards are in place to minimise the risk of future losses.

• Applying knowledge of all the main insolvency procedures, representing HMRC as a creditor, and ensuring appropriate action is taken by Insolvency Practitioners to recover funds from directors where breaches of the Insolvency Act have taken place.

• Working collaboratively with the Insolvency Service in support of director disqualifications, ensuring lawful disclosure in appropriate cases and supporting disqualification action wherever necessary.

• Using tax or insolvency powers/legislation directly to instigate recovery proceedings and following Insolvency Governance & Professionalism (IGP) governance procedures as they apply to your cases.

Essential Criteria

Insolvency roles are often technical in nature, and you will be expected to demonstrate a working knowledge of insolvency legislation or experience of applying tax legislation in a compliance environment within your application.

You are also required to demonstrate experience of the following within your application:

• Being self-motivated and highly organised, with the ability to manage multiple tasks and deliver to tight timelines with minimal direction.

• An ability to understand, summarise and communicate complex insolvency or tax issues.

• A positive approach to problem solving along with a collaborative approach, keen to work with others to achieve progress against shared objectives and ideas.

Desirable Criteria

• Experience in a tax compliance working environment would be preferable but is not essential.

• A good understanding of HMRC’s appeals and tribunal processes.

• Experience of building capability in others through mentoring, coaching or other knowledge sharing.

Requirements and Qualifications

• There is a requirement for all Insolvency Professionals to undertake a minimum of five days Continuous Professional Development each year, and an extensive range of interactive learning opportunities in the field are provided by the Insolvency Profession within HMRC.

Additional Information

• Travel and overnight stays may be required across the UK, for example attending meetings with Insolvency Practitioners.

• Completion of e-Learning relating to policies and procedures. Attendance at various technical workshops as and when deemed necessary. There may also be the option of undertaking qualifications subject to business need and after you have become established in the post.