Housing Manager needed in Havant £12.53ph PAYE - Reference:100417561263291

This role will involve:

• Delivery of all KPIs as set out within operational / service improvement plans and individual objectives.
• To maximise income for both arrears management, lettings performance and void turnaround working with the CSC and Property Colleagues.
• To work with Colleagues to gain access to our properties when required, for example to ensure requirements are met.
• To work with Development in the delivery of new homes.
• Knowledge of service charges setting and monitoring, including presentation of information appropriately to customers in person and in writing.
• To work with colleagues at the Customer Service Centre (CSC) and in your region to ensure that our customers receive a seamless and excellent customer service.
• To visit customers as required by the business and make decisions determining the best course of action in carrying out generic Housing Management, including other related tasks that are assigned by the.

Ideally candidates will have;

• Experience of working within a customer-focussed role and able to demonstrate effective relationship-building, negotiation and conflict resolution skills, demonstrating empathy with customers
• UK driving licence
• Excellent knowledge of housing and neighbourhood management, housing law, Universal Credit and welfare benefits and reform and how this relates to the work of a Registered Provider.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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