Connecting Talent to opportunity

Connecting Talent to opportunity

Admin Business Support Officer

Expired

Job Description:

Admin Business Support Officer needed in Northampton paying £10.12 per hr PAYE Ref:HQ00021885.1

This role is working full time hours on a temporary basis

This role will involve:

  • To be the first point of contact for the property service via all communication routes.
  • To provide operational support across a wide portfolio of properties including: Care homes, Day Centres, Libraries, working offices & historic properties.
  • To effectively manage and respond to Reactive Maintenance requests ensuring incidents are managed in line with Service Level Agreements to provide “fit for purpose” properties to occupiers.
  • Knowledge of reactive maintenance.
  • Seeing a problem through from start to finish.
  • Producing reports from the K2 system.
  • Step up to support and assist the team leader.
  • Liaising with the technical team, contactors, sites, estates and records.
  • Identify customers' needs, clarified their information and then provided solutions to solve their problems effectively.
  • Work with senior management to determine the most effective way to proceed with customer queries and property damages including liaising with team and following up.
  • Review and updated the team contact sheet for employees, contractors and site.
  • Provide outstanding customer service to clients on calls/emails regarding products and services.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared