Admin Business Support Officer
- by Essential Employment
- Location Northampton, Northamptonshire, UK
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Salary
£10.12 / hour
910 days ago
Job Description:
Admin Business Support Officer needed in Northampton paying £10.12 per hr PAYE Ref:HQ00021885.1
This role is working full time hours on a temporary basis
This role will involve:
- To be the first point of contact for the property service via all communication routes.
- To provide operational support across a wide portfolio of properties including: Care homes, Day Centres, Libraries, working offices & historic properties.
- To effectively manage and respond to Reactive Maintenance requests ensuring incidents are managed in line with Service Level Agreements to provide “fit for purpose” properties to occupiers.
- Knowledge of reactive maintenance.
- Seeing a problem through from start to finish.
- Producing reports from the K2 system.
- Step up to support and assist the team leader.
- Liaising with the technical team, contactors, sites, estates and records.
- Identify customers' needs, clarified their information and then provided solutions to solve their problems effectively.
- Work with senior management to determine the most effective way to proceed with customer queries and property damages including liaising with team and following up.
- Review and updated the team contact sheet for employees, contractors and site.
- Provide outstanding customer service to clients on calls/emails regarding products and services.
If you are interested in the role, please email your CV to [email protected] quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared
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Job Type
Temporary, Full Time
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Work Authorisation
No
- Industry Sector Secretarial, PAs, Administration