Connecting Talent to opportunity

Connecting Talent to opportunity

Business Support Administrator

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Job Description:

Business Support Administrator needed in Ilford paying £11.92 per hr PAYE Ref: 450513

This role is working full time hours on a temporary basis 

This is a full time temporary role. 

This role will involve:

  • To respond and resolve enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and callers.
  • To deliver a range of administrative support to senior officers in the service area and ensure systems or processes are maintained to an agreed standard or specification, to maximise service quality and continuity.
  • To provide support to the function/service and be the first point of contact for service users, members of the public, Members and visitors.
  • To be responsible for managing and maintaining of calendars, arranging appointments, meetings and ensuring officers have the correct information and papers for meetings.
  • To ensure that confidentiality is maintained at all times, particularly when dealing with issues involving restricted access to information and/or service users. To ensure that appropriate discretion is exercised when dealing with sensitive (including politically sensitive) information and enquires, including media enquiries, member enquiries and from other organisations.
  • To support the administration of FOI’s/ SAR’s/ complaints / Members Enquires / MP Enquires ensuring they are passed to the appropriate person.
  • To maintain records using databases and spreadsheet applications.
  • To follow established ordering procedures to ensure adequate resources are available to meet work requirements.
  • Responsible for the administration of financial activities including payments, orders or monitoring
  • Maintenance of websites (intranet and internet) where required to ensure information is up to date.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared

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