We are looking for an experienced sales support administrator to deliver outstanding service support to our customer base. Supporting the Business in the implementation and ongoing delivery of services across all existing products.  Providing the administration and effective delivery of all related requirements to successfully manage a customer through Implementation. 

• Attendance with Sales at pre-implementation and to facilitate management of Implementation timetable.
• Facilitation of account creation, parameters and management of required data uploads.
• Preparation of all Implementation documents
• Creation of Service Level Agreements for customer as per services taken
• Deliver Operational Briefings ahead of client go live.
• Management of handover and go-live of the client including associated actions.
• Co-ordination and chairing of implementation meetings/calls
• Management of post-live communications
• Monthly implementation update communication to Operations team.