General responsibilities of Works Controller:
- Review and accept reactive orders, ensuring consistency with the Highway Maintenance Operation Plan (HMOP), rejecting or amending any non-compliant requests with the relevant instigator whilst authorising compliant requests for efficient and cost-effective delivery.
- Asses and suggest appropriate traffic management to protect health, safety and well-being of the workforce and the general public.
- Request additional information or documents from commissioners as and when required (including for non-compliant work requests).
- Manage and co-ordinate operational information across the highways network, updating works commissioners when reactive works are subject to any significant delay.
- Proactively seek opportunities for multiple works activities at locations where road closures, lane closures or extensive works areas will allow traffic management cost reductions and a more comprehensive highway asset maintenance approach, liaising with project managers and Infrastructure Operations managers and supervisors as necessary.
- Proactively manage any queries raised by Infrastructure Operations personnel, particularly to ensure that reactive maintenance responses are undertaken in a comprehensive preventative maintenance manner.
- Assist with the improvement of the Highways Insight management system processes and procedures relating to operational delivery.
- Support/lead the service delivery centre's control hub operations when the severe weather desk ('Snow-desk') is mobilised.
- Work closely with the operations supervisors/gangers to ascertain the progress of all works types and monitor register of uncommitted works throughout the day.
- Develop plans for recovery of failing service delivery targets.
- Ensure road space permits and road closure applications are placed for transfer with the TMA team.
- National Highway Sector Scheme 12D M7
- Programme or project management qualification or equivalent practical experience of managing multi-functional projects.
Skills and Experience:
- Working knowledge of programme delivery experience, ideally within local authority or construction/engineering sector.
- Good working knowledge and appropriate application of the Safety at Streetworks and Roadworks - Code of Practice.
- Awareness of highway infrastructure design function.
- Good understanding of resource allocation & cost management principles.
- Supervisory or management experience, including monitoring data and delivering KPIs.
- Working knowledge and experience of highway maintenance activities and of the Traffic Management Act.
Permanent, Full Time
- Industry Sector Other