Connecting Talent to opportunity

Connecting Talent to opportunity

Works Controller and Scheduler


Job Description:

General responsibilities of Works Controller:

  • Review and accept reactive orders, ensuring consistency with the Highway Maintenance Operation Plan (HMOP), rejecting or amending any non-compliant requests with the relevant instigator whilst authorising compliant requests for efficient and cost-effective delivery.
  • Asses and suggest appropriate traffic management to protect health, safety and well-being of the workforce and the general public.
  • Request additional information or documents from commissioners as and when required (including for non-compliant work requests).
  • Manage and co-ordinate operational information across the highways network, updating works commissioners when reactive works are subject to any significant delay.
  • Proactively seek opportunities for multiple works activities at locations where road closures, lane closures or extensive works areas will allow traffic management cost reductions and a more comprehensive highway asset maintenance approach, liaising with project managers and Infrastructure Operations managers and supervisors as necessary.
  • Proactively manage any queries raised by Infrastructure Operations personnel, particularly to ensure that reactive maintenance responses are undertaken in a comprehensive preventative maintenance manner.
  • Assist with the improvement of the Highways Insight management system processes and procedures relating to operational delivery.
  • Support/lead the service delivery centre's control hub operations when the severe weather desk ('Snow-desk') is mobilised.
  • Work closely with the operations supervisors/gangers to ascertain the progress of all works types and monitor register of uncommitted works throughout the day.
  • Develop plans for recovery of failing service delivery targets.
  • Ensure road space permits and road closure applications are placed for transfer with the TMA team.


  • National Highway Sector Scheme 12D M7
  • Programme or project management qualification or equivalent practical experience of managing multi-functional projects.

Skills and Experience:

  • Working knowledge of programme delivery experience, ideally within local authority or construction/engineering sector.
  • Good working knowledge and appropriate application of the Safety at Streetworks and Roadworks - Code of Practice.
  • Awareness of highway infrastructure design function.
  • Good understanding of resource allocation & cost management principles.
  • Supervisory or management experience, including monitoring data and delivering KPIs.
  • Working knowledge and experience of highway maintenance activities and of the Traffic Management Act.
  • Job Type

    Permanent, Full Time

  • Work Authorisation


  • Industry Sector Other

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